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- Tasks: Design and implement advanced Freshworks solutions to optimise service management.
- Company: Join CGI, a top-rated employer known for innovation and inclusivity.
- Benefits: Enjoy competitive salary, private healthcare, pension, and a share scheme.
- Why this job: Shape high-impact solutions in a collaborative environment that values your creativity.
- Qualifications: Experience in software development and a passion for tech innovation.
- Other info: Hybrid role with excellent career growth opportunities and support from industry experts.
The predicted salary is between 36000 - 60000 £ per year.
FreshWorks Developer Category: Business Consulting, Strategy and Digital Transformation Main location: United Kingdom – UK Wide, Various Position ID: J0925-2031 Employment Type: Full Time Position Description At CGI, we empower our clients to transform the way they deliver IT and customer services by creating seamless, innovative experiences. In this role, you will drive the design and implementation of advanced Freshworks solutions that enable organisations to optimise service management, enhance collaboration, and accelerate business outcomes. Working at the forefront of enterprise technology, you will shape high‑impact solutions while being part of a collaborative environment where your creativity, technical leadership, and drive for innovation are supported and valued. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position. Your Future Duties And Responsibilities In this role, you will take ownership of end‑to‑end Freshworks solution design and development, leading the implementation of advanced workflows, automations, and integrations that deliver measurable value for clients. You will collaborate with architects and consultants to ensure the technical build aligns with solution design, while guiding junior developers and setting standards for quality and scalability. You will also have the opportunity to influence solution strategy, contribute to project planning, and bring forward innovative approaches as you stay ahead of product and industry trends. Supported by a network of experts, you will play a central role in shaping outcomes that drive client success and long‑term impact. Key Responsibilities Lead
FreshWorks Developer employer: Xibis Ltd
Contact Detail:
Xibis Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FreshWorks Developer
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend meetups, webinars, or even local tech events. You never know who might have the inside scoop on job openings or can refer you directly to hiring managers.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your Freshworks projects or any relevant work. This gives potential employers a taste of what you can do and sets you apart from the crowd. Plus, it’s a great conversation starter during interviews!
✨Tip Number 3
Prepare for those interviews! Research CGI and understand their values and projects. Tailor your answers to reflect how your experience aligns with their mission. Practising common interview questions can also help you feel more confident when the time comes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search. So, get that application in and let’s get you started on this exciting journey!
We think you need these skills to ace FreshWorks Developer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the FreshWorks Developer role. Highlight relevant experience and skills that align with the job description. We want to see how you can drive design and implementation in a way that resonates with us!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your creativity and technical leadership can contribute to our collaborative environment. Let us know what makes you tick!
Showcase Your Projects: If you've worked on any Freshworks solutions or similar projects, make sure to showcase them. We love seeing real examples of your work and how you've driven measurable value for clients. It helps us understand your impact!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application directly and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Xibis Ltd
✨Know Your Freshworks Inside Out
Make sure you’re well-versed in Freshworks solutions and their applications. Familiarise yourself with the latest features, updates, and best practices. This will not only show your technical knowledge but also your enthusiasm for the role.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific challenges you've faced in previous projects and how you tackled them using Freshworks. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your impact.
✨Emphasise Collaboration and Leadership
Since this role involves guiding junior developers and collaborating with architects, be ready to share examples of how you’ve successfully led teams or worked in a collaborative environment. Highlight your ability to mentor others and drive projects forward.
✨Stay Ahead of Industry Trends
Research current trends in digital transformation and service management. Be prepared to discuss how these trends could influence your work at CGI and suggest innovative ideas that could benefit their clients.
