At a Glance
- Tasks: Lead and deliver innovative data-driven solutions using cutting-edge AI technology.
- Company: Join Xiatech, a pioneer in AI-powered integration and data management.
- Benefits: Flexible remote work, competitive salary, and a culture-first environment.
- Other info: Dynamic role with opportunities for growth and learning in a supportive team.
- Why this job: Be a key player in transforming businesses with advanced tech solutions.
- Qualifications: Experience in data integration, strong communication, and leadership skills.
About us
Xiatech is the pioneer of Xfuze, the world’s first AI-powered composable Integration, Data Management, Analytics and Orchestration Platform that innovatively connects systems, creates a single view of data and delivers actionable insights in one cloud-native, SaaS solution. Business, technology and data teams use Xfuze to shorten time-to-insights, accelerate digital transformation, and extend the value of their legacy technology investments.
We’re a culture-first organisation and put our people at the forefront of everything we do. We believe that a great working environment leads to a happy and productive team, which is why we offer our staff the flexibility to work remotely or from our beautiful office in Fitzrovia, Central London.
The Role
We're looking for a highly motivated, independent Principal Implementation Engineer to become an Xfuze "super user", architecting and delivering end-to-end, data-driven solutions for our clients. You'll be involved from the start of each engagement: understanding requirements at pre-sales, running business analysis, building conceptual architecture through to high-level design across data, integration, and agentic AI workflows, then getting hands-on to configure the platform yourself.
You'll likely have a background in data and/or integration, an architecture and design mindset, strong communication skills, and a natural ability to lead others. Ideally you've worked on a data/integration or complex Enterprise SaaS platform within a professional services team, with a track record of delivering successful projects. Deep technical expertise everywhere isn't required, but a solid technical foundation and willingness to learn are essential. This is a broad, end-to-end role, so flexibility is key.
Key Responsibilities
Leadership & Delivery
- Lead other Implementation Engineers, helping them grow and get the most from Xfuze
- Own pre-sales, discovery, design, environment, releases, and supportability end-to-end, acting as gatekeeper for designs from other Senior Implementation Engineers
- Support estimating and sizing projects through pre-sales and delivery
- Collaborate with Client Partners and Pre-Sales on commercial aspects, and with the product team (including our Central Design Group) on technical aspects
- Make high-level design decisions with enterprise-grade architectural maturity, validating designs prior to formal review
Product Implementation
- Take a "standard first" approach, challenging requests for bespoke customisation
- Analyse, explore, and validate data with clients to understand structures and use cases
- Identify product gaps and coordinate with the platform team to resolve them
- Produce high-level designs using standard templates; scrutinise and approve low-level designs, config specs, and code
- Deliver complex implementations, including custom plugins and data model extensions, working with data engineers and platform developers
- Configure connectors (e.g., Shopify, Akeneo, Bloomreach, Optimove), workflows, and data transformations
- Create and extend Power BI dashboards using Xfuze data layers
- Support rigorous testing and QA of solutions
Consulting & Client Engagement
- Contribute to commercial proposals and implementation strategy
- Understand client landscapes and use cases; advise on best practices and the right implementation path
- Manage key stakeholders (e.g., Solution Architects, Heads of Engineering/Development/Data)
- Produce documentation and training guides for other Implementation Engineers
- Act as the "Voice of the Customer", advocating for recurring custom work to be folded into the Core Platform roadmap
Your Knowledge & Experience
Must have
- Independent, self-motivated, and results-oriented, with the drive to see initiatives through
- Exceptional written and verbal communication, confident presenting to clients and stakeholders at all levels
Should have
- Strong business analysis skills: capturing requirements, analysing use cases, translating them into solutions
- Strong data modelling knowledge, able to design complex models
- Competent in Python or similar for writing functions and plugins (not necessarily expert level)
- Intermediate SQL
- Proficient with at least one cloud environment
- Comfortable using AI tooling for efficiency; understands Agentic AI concepts and AI guardrails
- Retail experience preferred; expertise in at least one complex domain required
Desirable
- Proficient in Power BI or similar (or able to learn quickly)
- Good working knowledge of modern architectures and leading data platforms
- Experience with Boomi, Mulesoft, or similar integration platforms
Your Personality
- Energetic
- Driven
- Innovative
- Resilient
- Insightful
- Creative
- Analytical
- Sound judgement
- Strong problem solver
- Quick learner
If you would like the opportunity to join an established UK-based Software as a Service organisation that believes in using the latest leading-edge technology to drive business growth, please enquire now by emailing Abbi@xiatech.co.uk
If you receive an offer of employment, this will be conditional upon satisfactory completion of a right to work & identity check, a reference check and a basic criminal record check for any unspent convictions.
Xiatech is proud to be an equal opportunity employer and prohibits discrimination and harassment of any kind.
Principal Implementation Engineer employer: Xiatech
Xiatech is an exceptional employer that prioritises a culture-first approach, ensuring a supportive and flexible work environment for its employees. With the opportunity to work remotely or from our vibrant office in Fitzrovia, Central London, we foster professional growth through leadership roles and collaborative projects, empowering our team to innovate and excel in their careers. Join us to be part of a pioneering company at the forefront of AI-powered solutions, where your contributions directly impact client success and drive digital transformation.
StudySmarter Expert Advice🤫
We think this is how you could land Principal Implementation Engineer
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Xiatech or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Xiatech.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Xiatech.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Xiatech that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Principal Implementation Engineer
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Xiatech.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Xiatech and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Xiatech
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Xiatech uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
