At a Glance
- Tasks: Welcome customers, provide expert product advice, and drive sales in a dynamic retail environment.
- Company: Join the innovative Xiaomi team at Westfield London or Stratford.
- Benefits: Competitive pay, training opportunities, and a vibrant work atmosphere.
- Other info: Great chance to grow your career in the exciting world of consumer electronics.
- Why this job: Be part of a cutting-edge brand and enhance customer experiences every day.
- Qualifications: Retail sales experience and strong communication skills are essential.
The predicted salary is between 22000 - 26000 £ per year.
Work Location: Westfield London W12 / Westfield Stratford
Job Responsibilities:
- Warmly welcome customers, accurately identify and explore their needs, and provide professional product consultation, targeted recommendations, and service demonstrations.
- Possess solid knowledge of all in-store products (functions, configuration, pricing, promotions, etc.) and be able to clearly communicate and match them to customer needs.
- Proactively drive personal sales results and actively support the team in achieving store sales targets, with a strong sense of responsibility for business performance.
- Skilled in exploring customer potential demands and converting them into sales opportunities, while building long-term customer relationships.
- Handle customer complaints and after-sales issues with professionalism, provide high-quality service, and enhance customer satisfaction.
- Maintain Xiaomi brand standards and store image: ensure a clean environment, neat product displays, and create a professional shopping atmosphere.
- Participate in company-organized trainings and promotional activities to continuously refine sales techniques, upselling skills, and product knowledge.
- Complete other tasks assigned by management.
Job Requirements:
- Proven retail sales experience with a track record of achieving or exceeding sales targets, especially in consumer electronics or mobile phone industries.
- Strong ability to identify customer needs and provide solutions, with consultative sales or customer relationship-building experience.
- Excellent communication and interpersonal skills, with a strong sense of teamwork and ownership.
- Experience in Xiaomi New Retail or other innovative retail models is a plus.
- College/High school diploma or above, with good personal image and professional demeanor.
Xiaomi Store Sales Assistant - London employer: Xiaomi UK
Xiaomi is an exceptional employer that fosters a dynamic and inclusive work culture, particularly in our vibrant London locations at Westfield. We prioritise employee growth through comprehensive training programmes and encourage a collaborative environment where your contributions directly impact our success. Join us to be part of a forward-thinking team that values innovation and customer satisfaction, while enjoying the benefits of working in one of the UK's most exciting retail hubs.
We think you need these skills to ace Xiaomi Store Sales Assistant - London
Communication Skills
Attention to Detail
Problem-Solving Skills
Adaptability
Customer Service
Time Management
Teamwork
