Amazon Account Manager

• Amazon Retail Business Management: Own the end-to-end Amazon UK 1P Retail business, including sell-in, sell-out, revenue, profitability, market share, inventory health, and overall account performance. Develop and execute annual and quarterly business plans to deliver sustainable growth.
• Amazon Vendor & Commercial Management: Serve as the key business interface with Amazon Vendor Managers, AVS, Supply Chain and other Retail teams. Lead commercial discussions covering purchase orders, forecasts, pricing, promotional investments, retail terms, profitability, and business growth opportunities.
• Demand Forecasting, PO & Inventory Management: Work closely with Amazon and internal Supply Chain teams on demand forecasting, PO planning, order fulfillment, inventory coverage, in-stock rate, aged inventory and sell-through. Identify supply risks early and drive corrective actions to maximize product availability while maintaining healthy inventory levels.
• New Product Launch & Retail Promotions: Lead Amazon UK launch execution for key new products, including assortment planning, launch timing, initial buy / PO alignment, retail pricing, deal setup and inventory readiness. Own major retail events such as Prime Day, Black Friday and Cyber Monday, and secure Amazon resources and visibility to maximize launch and promotional performance.
• Pricing, Profitability & Retail Fundamentals: Monitor RRP, retail selling price, competitive pricing and promotional depth while protecting sustainable profitability. Track key Amazon Retail metrics including Net PPM, margin, sell-through, weeks of cover, availability and promotional ROI, and work with Amazon to resolve pricing, deal or profitability issues.
• Business Planning & Performance Analysis: Utilize Vendor Central, Amazon Retail reporting and internal BI tools to conduct weekly/monthly business reviews, identify growth gaps and develop actionable recovery plans. Build category, product and competitor insights to support assortment, pricing, promotion and investment decisions.
• Retail Marketing & Traffic Growth: Partner with internal Marketing teams and Amazon Advertising teams to develop traffic and media strategies across Sponsored Ads, display and other Amazon marketing solutions. Ensure media investment supports priority products, launches and retail events while improving ROAS and conversion.
• Cross-Functional Leadership: Collaborate closely with GTM, Product, Marketing, Finance, Supply Chain and Logistics teams to ensure product readiness, commercial alignment, inventory availability and flawless execution of the Amazon UK business.
• UK & EU Market Intelligence: Track Amazon Retail developments, competitor strategies, category trends and emerging e-commerce opportunities across the UK and Europe, and translate market insights into actionable commercial strategies.

Job Requirements

• Work Authorization: Valid UK Right to Work / Work Permit.
• Education: Bachelor's degree or above in Business, E-commerce, Marketing, International Trade, Supply Chain, or a related discipline.
• Experience: Minimum 3+ years of experience in e-commerce, retail account management or key account management. Experience managing Amazon 1P / Vendor Central business, or working directly with Amazon Retail / Vendor Management teams, is strongly preferred.
• Amazon Retail Expertise: Strong understanding of the Amazon 1P retail model, including Vendor Central, PO and forecasting processes, inventory management, pricing and promotions, retail profitability and Amazon commercial mechanisms.
• Commercial & Analytical Capability: Strong commercial judgment and numerical skills, with the ability to manage revenue, margin, inventory and investment simultaneously and translate data into concrete business actions.
• Negotiation & Stakeholder Management: Strong negotiation and relationship-management skills, with the ability to work effectively with Amazon Vendor Managers / AVS teams and influence cross-functional internal stakeholders.
• Project Management & Execution: Strong ownership and execution capabilities, able to manage new product launches, major promotional events and multiple business priorities under tight timelines.
• Language Skills: Native-level proficiency in Mandarin Chinese is required, with excellent verbal and written communication skills. Full professional fluency in English is also required, as the role involves frequent communication, negotiation, and business reviews with Amazon UK teams as well as cross-functional collaboration with global and China-based stakeholders.
• Additional Experience: Experience in consumer electronics, smartphones or other fast-moving technology categories is preferred. Knowledge of Amazon Advertising is a plus.