At a Glance
- Tasks: Manage store operations, sales strategies, and customer service to ensure top-notch performance.
- Company: Join a leading mobile phone brand with a focus on innovation and teamwork.
- Benefits: Competitive salary, career growth opportunities, and a vibrant work environment.
- Why this job: Be a key player in a dynamic retail setting and make a real impact on customer experiences.
- Qualifications: Retail management experience preferred; strong communication and teamwork skills are essential.
- Other info: Exciting opportunity for those passionate about technology and retail.
The predicted salary is between 36000 - 60000 Β£ per year.
Potential Work Location: Westfield London W12
Responsibilities:
- Store operation: Complete all the operation and management work of the store to ensure the operation efficiency and service quality. Evaluate the business condition of the store, find problems in time, and propose solutions. Maintain good communication and collaboration with the platform and headquarter, and cooperate with the implementation of the company's various strategies.
- Sales management: Develop the sales plan and sales strategy of the store, and lead the store team to complete the sales task indicators issued by the company.
- Product and display management: Supervise product turnover, replenish products in time, and ensure the display of products meets the company's VM standards.
- Customer service: Responsible for supervising and managing the store customer service, handling customer complaints, and ensuring that customers receive a satisfactory service experience.
- Team management: Collaborate to complete the recruitment and training of store staff, ensure sufficient store manpower, and ensure the enthusiasm of staff and service quality.
- Data analysis: With the ability to collect information and data analytics related to stores, business districts, competing products, channels, etc., and can effectively report store performance and proactively propose effective improvement strategies.
Requirements:
- Strong willingness to engage in retail, strong learning ability, good spirit of cooperation and ownership.
- First-line retail experience is preferred, and understanding of Xiaomi's new retail is preferred.
- Two years above of working experience in store management in the mobile phone industry or consumer electronics industry is preferred.
- Bachelor degree or above, able to communicate fluently in English.
Assistant Store Manager employer: Xiaomi Technology
Contact Detail:
Xiaomi Technology Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Assistant Store Manager
β¨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience in store management. A friendly chat can lead to insider info about job openings or even a referral.
β¨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their sales strategies and customer service approach. This way, you can show how your experience aligns with their goals during the interview.
β¨Tip Number 3
Practice your responses to common interview questions. Think about your past experiences in team management and sales, and be ready to share specific examples that highlight your skills and achievements.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged in the process.
We think you need these skills to ace Assistant Store Manager
Some tips for your application π«‘
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Assistant Store Manager role. Highlight your retail experience, especially in store management, and any relevant achievements that show your ability to drive sales and manage a team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about retail and how your background aligns with our needs. Donβt forget to mention your understanding of Xiaomi's new retail approach if you have it!
Showcase Your Data Skills: Since data analysis is key for this role, make sure to include any experience you have with collecting and analysing data. We want to see how you've used data to improve store performance or customer service in the past.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, it shows youβre keen on joining our team!
How to prepare for a job interview at Xiaomi Technology
β¨Know the Store Inside Out
Before your interview, make sure you research the store's operations and sales strategies. Familiarise yourself with their product range and any recent promotions. This will show that you're genuinely interested and ready to contribute from day one.
β¨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to lead a team. Prepare examples of how you've successfully managed teams in the past, whether through training, motivating staff, or resolving conflicts. Highlighting these experiences will demonstrate your capability to handle team dynamics.
β¨Prepare for Customer Service Scenarios
Customer service is key in retail. Think of specific situations where you've dealt with difficult customers or improved service quality. Be ready to discuss how you would handle complaints and ensure a positive shopping experience for customers.
β¨Data-Driven Decision Making
Since data analysis is part of the role, brush up on your analytical skills. Be prepared to discuss how you've used data to drive sales or improve store performance in previous roles. Showing that you can make informed decisions based on data will set you apart.