Governance & Infrastructure Ops Manager in Edinburgh

Commercial Director @ Xi Engineering Consultants | (Formerly Audrey Opdycke-Barnes)
Business Operations professional needed for an operations management and business administration role at Xi Engineering Consultants, a professional consulting firm in Edinburgh, Scotland. As our Governance & Infrastructure Manager, you’ll take ownership of business operations across governance, compliance, and operational infrastructure – managing documentation systems, ISO 9001 processes, and the digital backbone that enables our engineering teams to deliver consistently.
This office management and operations role bridges strategic compliance with day-to-day business administration, requiring strong organisational discipline, attention to detail, and the ability to translate complex standards into clear, actionable processes that teams actually follow. This role would be ideal for an Operations Executive or Operations Administrator looking to make a step-up; Xi Engineering fully commits to career development and upward growth.
About Xi Engineering Consultants
Xi Engineering Consultants is a professional services firm specialising in applied engineering solutions. Our mission is to deliver high-impact technical services while maintaining world-class standards of compliance, consistency, and operational excellence. We’re growing our team and seeking an experienced operations and business administration professional to lead our governance and operational infrastructure as a key strategic function.
The Operations & Business Administration Role
As Governance & Infrastructure Manager at Xi, you’ll own the day-to-day business operations and office management functions that keep our organisation running smoothly, compliantly, and effectively. You’ll manage our quality management system, maintain our digital business administration infrastructure across SharePoint and internal systems, and ensure that policies, procedures, and documentation support—rather than hinder—how our teams work.
Your role straddles operations planning and hands‑on execution. You’ll ensure ISO 9001 compliance at a task level, coordinate internal and external audits, maintain governance records, and act as the operational backbone of how we function as a business.
Key areas of responsibility
Quality Management System & Governance Operations:
Own day-to-day task-level operations of our ISO 9001 Quality Management System, including document control, policy maintenance, and record‑keeping
Maintain business administration registers tracking risks, corrective actions, and process improvements
Coordinate internal operations audits, support external audits, and track compliance actions to completion
Information Systems & Business Administration:
Own day‑to‑day upkeep, organisation, and business administration of SharePoint, intranet, and internal information systems
Manage office administration and operations documentation: creation, review, approval, archiving, and withdrawal
Ensure controlled documents, records, and templates are stored correctly, remain current, and are accessible to staff
Act as operational custodian of information hygiene, structure, and architecture across the business
Support Directors in implementing improvements to how information is organised as the company grows
Translate compliance standards into clear SOPs and work instructions that teams understand and follow
Operational Stakeholder Collaboration:
Report to the Commercial Director on business operations health, governance risks, and improvement needs
Work with Engineering Project Managers to align delivery‑level compliance evidence with operational standards
Support Directors and Managers in adopting agreed business administration processes and documentation
What We’re Looking For
Hard Skills & Experience
Hands‑on experience supporting or administering ISO 9001 or similar business operations management systems at operational level
Strong understanding of document control, office management practices, audit evidence, and compliance tracking
Demonstrated ability to translate compliance standards and policies into clear, usable SOPs and business administration processes
Capability to manage multiple operations workstreams simultaneously without losing attention to detail
Soft Skills & Behavioural Qualities
Methodical and detail‑oriented with a track record of high reliability and follow‑through
Proactive and confident taking initiative within clear boundaries – able to own office management tasks without requiring constant direction
Comfortable enforcing business operations processes consistently
A clear communicator able to work effectively with Directors, managers, and technical teams
What We Offer
Ability to impact: Shape how our business operations function and how we maintain compliance at scale
Clear ownership: Accountability for ISO 9001 task‑level operations, governance, and organisational systems
Cross‑functional influence: Work directly with leadership across business administration, engineering, and commercial functions
How to Apply
Location: Edinburgh, Scotland (hybrid working available)
Contract type: Permanent, full‑time
Reporting line: Reports directly to the CEO, with day‑to‑day operational direction from the Commercial Director
Salary: Competitive and commensurate with experience
Application process: Please submit your CV and a short cover note outlining your interest in the role and your experience in business operations, governance, and managing organisational systems via the Easy Apply LinkedIn function, or via email to
Closing date: Applications will be reviewed on a rolling basis. Early applications are encouraged.
Xi Engineering Consultants is committed to building a diverse and inclusive workplace. We welcome applications from all suitably qualified candidates.
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