2nd Line IT Support Specialist – Hybrid (Southampton)

2nd Line IT Support Specialist – Hybrid (Southampton)

Southampton Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
Xerox

At a Glance

  • Tasks: Resolve customer IT issues and perform maintenance tasks in a dynamic environment.
  • Company: Join Xerox IT Services, a leader in innovative tech solutions.
  • Benefits: Enjoy a hybrid work model, competitive pay, and professional growth opportunities.
  • Other info: Flexible shifts with a supportive team atmosphere.
  • Why this job: Make a difference by helping customers solve their IT challenges every day.
  • Qualifications: Strong communication skills and a passion for technology are essential.

The predicted salary is between 30000 - 40000 Β£ per year.

Xerox IT Services in the UK is seeking an IT Support Technician to join our Southampton team.

The role focuses on responding to and resolving customer IT issues via phone and email, performing maintenance tasks across the IT landscape, and ensuring service requests are handled professionally and efficiently.

The successful candidate will work on-site at the client’s Southampton office (SO15 2AE) with early/late shift coverage (08:00–18:30) and later transition to a hybrid model after induction.

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2nd Line IT Support Specialist – Hybrid (Southampton) employer: Xerox

Xerox Holdings Corporation is an exceptional employer, offering a dynamic work environment in Bristol that fosters innovation and collaboration. As a 1st Line Technical Analyst, you'll benefit from a hybrid work model, comprehensive training, and opportunities for professional growth within a supportive team of IT professionals. With a commitment to employee development and a focus on delivering client-centric solutions, Xerox provides a rewarding career path in the ever-evolving tech landscape.

Xerox

Contact Details:

Xerox Recruitment Team

We think you need these skills to ace 2nd Line IT Support Specialist – Hybrid (Southampton)

Customer Service Skills
Problem-Solving Skills
Technical Support
IT Troubleshooting
Communication Skills
Time Management
Attention to Detail