Service Operations Lead: Customer Support & Escalations

A leading technology company in Greater London is seeking a capable Site Operations Manager to oversee customer support operations. The role entails managing service delivery, escalation processes, and ensuring high customer satisfaction by implementing efficient solutions. Candidates should possess strong technical skills, ideally with experience in IT Service Management, and a BA/BS degree. The position emphasizes teamwork and communication to foster effective service improvement initiatives. #J-18808-Ljbffr