At a Glance
- Tasks: Provide 2nd line IT support and mentor 1st Line Engineers in a dynamic environment.
- Company: Join Xerox Holdings Corporation, a leader in innovative technology solutions.
- Benefits: Competitive salary, hands-on experience, and opportunities for professional growth.
- Why this job: Make a real difference by solving key IT issues and enhancing service delivery.
- Qualifications: Strong communication skills and hands-on experience with Microsoft 365 and Windows.
The predicted salary is between 31500 - 38500 £ per year.
Xerox Holdings Corporation in the United Kingdom is seeking a Technical Analyst to join our on-site team in Nuneaton.
You will provide level 2 IT support for key incidents, handling desktop, server, and network issues, and work closely with the Service Desk to ensure high-quality service.
You will mentor 1st Line Engineers, develop run books, and help evolve service delivery.
The role requires strong communication, customer-facing skills, and hands-on experience with Microsoft 365, Windows
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Onsite 2nd Line IT Support Specialist in Nuneaton employer: Xerox
Xerox Holdings Corporation is an exceptional employer, offering a dynamic work environment in Bristol that fosters innovation and collaboration. As a 1st Line Technical Analyst, you'll benefit from a hybrid work model, comprehensive training, and opportunities for professional growth within a supportive team of IT professionals. With a commitment to employee development and a focus on delivering client-centric solutions, Xerox provides a rewarding career path in the ever-evolving tech landscape.
