Credit & Collections Specialist

Credit & Collections Specialist, Uxbridge

Client: Xerox

Location: Uxbridge, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: dee215b1e0f2

Job Views: 5

Posted: 02.06.2025

Expiry Date: 17.07.2025

Job Description

General Information

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City: Uxbridge

State/Province: Greater London

Country: United Kingdom

Department: Customer Business Operations & Administration

Date: Monday, July 8, 2024

Working time: Full-time

Ref#: 20033603

Job Level: Individual Contributor

Job Type: Experienced

Job Field: Customer Business Operations & Administration

Seniority Level: Associate

About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech.

Overview

The Credit & Collections Specialist performs a wide variety of credit and collection functions. They are responsible for overseeing assigned work portfolios, ensuring payments are received prior to becoming overdue, and collecting monies owed on delinquent accounts.

Scope

• Senior level job with extensive work experience
• Developed expertise in various work processes through job-related training
• Generates innovative solutions to complex problems and proposes process improvements
• Works autonomously within established procedures and practices

Primary Responsibilities

• Monitoring portfolio to ensure timely payments to support quarterly cash targets
• Sends follow-up letters and accepts payments on certain accounts
• Inputs information into data software systems to reflect account activity and resolve discrepancies
• Responds to customer inquiries
• Maintains AR platforms by entering, updating, and retrieving data, as well as generating reports
• Contacts customers via calls or letters to resolve billing or invoice issues on delinquent accounts
• Reviews and makes recommendations regarding bad debt or write-offs

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