Xerox Corporation is seeking a Support Technician to respond to and resolve customer IT issues via phone and email, with onsite work at the Southampton client site. The role starts onsite full-time, Monday to Friday, with hybrid work introduced after induction, covering 08:00–18:00 shifts.
You will diagnose, log and resolve incidents, maintain knowledge bases, and ensure ITIL-aligned service management. A strong IT background and customer-facing skills are essential.
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