At a Glance
- Tasks: Lead the IT service desk, manage incidents, and mentor a dynamic team.
- Company: Join Xerox, a leader in IT services with a focus on client satisfaction.
- Benefits: Enjoy competitive pay, career growth, and a supportive work environment.
- Other info: Be part of a forward-thinking team with exciting opportunities for innovation.
- Why this job: Make a real difference by enhancing IT service delivery and customer experience.
- Qualifications: Experience in IT service management and strong leadership skills.
The predicted salary is between 49500 - 60500 £ per year.
Xerox Holdings Corporation, through Xerox IT Services, is seeking an IT Service Delivery Manager to join our Client focus team.
The role oversees the IT service desk function, staffing, incident and change management, and collaboration with pre-sales for new opportunities.
You will mentor staff, analyze KPI trends, and ensure service value and profitability for customers while aligning with Xerox standards.
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IT Service Delivery Lead - Service Desk and Strategy employer: Xerox Corporation
Xerox Corporation is an excellent employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of London. Employees benefit from comprehensive growth opportunities, competitive compensation, and a commitment to work-life balance, making it an ideal place for those looking to make a meaningful impact in their careers while working on cutting-edge projects.
