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- Tasks: Support onsite services and assist customers with their IT needs.
- Company: Leading technology company based in Belfast with a focus on innovation.
- Benefits: Dynamic work environment with growth potential and competitive salary.
- Why this job: Join a vibrant team and make a difference in customer service delivery.
- Qualifications: Minimum two years in customer-facing roles with strong IT knowledge.
- Other info: Excellent opportunity for career advancement in a supportive atmosphere.
The predicted salary is between 30000 - 42000 £ per year.
A leading technology company is looking for a Support Specialist in Belfast. The role involves assisting in the smooth operation of onsite services and supporting customer needs.
Candidates should have a minimum of two years in customer-facing roles, strong IT knowledge, and excellent interpersonal skills.
The position offers a dynamic work environment with potential for growth in service delivery. Engagement with customers and effective communication are essential in this role.
Onsite Print & IT Support Specialist in Belfast employer: Xerox Corporation
Contact Detail:
Xerox Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onsite Print & IT Support Specialist in Belfast
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent projects. This will help us tailor our answers and show that we're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. We want to sound confident and articulate when discussing our customer service experience and IT skills.
✨Tip Number 3
Don’t forget to prepare some questions for them! Asking about their team dynamics or growth opportunities shows that we’re engaged and thinking about our future there. Plus, it gives us a chance to assess if it's the right fit for us.
✨Tip Number 4
Follow up after the interview! A quick thank-you email can go a long way in leaving a positive impression. It shows our enthusiasm for the role and keeps us on their radar as they make their decision.
We think you need these skills to ace Onsite Print & IT Support Specialist in Belfast
Some tips for your application 🫡
Show Off Your Customer Skills: Make sure to highlight your experience in customer-facing roles. We want to see how you've engaged with customers and resolved their issues, so share specific examples that showcase your interpersonal skills.
Demonstrate Your IT Knowledge: Since this role is all about IT support, don’t hold back on your tech skills! We’re looking for candidates who can show a solid understanding of IT systems and how they work, so include any relevant certifications or experiences.
Tailor Your Application: Take the time to customise your application for this role. We love it when candidates align their skills and experiences with what we’re looking for, so make sure to refer back to the job description and match your qualifications accordingly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Xerox Corporation
✨Know Your Tech
Brush up on your IT knowledge before the interview. Be ready to discuss specific technologies and tools you’ve worked with, especially those relevant to onsite support. This shows you’re not just familiar with tech but can also apply it in real-world scenarios.
✨Customer Engagement is Key
Prepare examples of how you've successfully engaged with customers in previous roles. Think about challenging situations and how you resolved them. This will demonstrate your interpersonal skills and ability to handle customer needs effectively.
✨Show Your Problem-Solving Skills
Be ready to tackle hypothetical scenarios during the interview. Practice articulating your thought process when faced with a technical issue or customer complaint. This will highlight your analytical skills and your approach to service delivery.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s services and the team you’ll be working with. This shows your genuine interest in the role and helps you understand how you can contribute to their dynamic work environment.
