Senior Solution Engineer
Senior Solution Engineer

Senior Solution Engineer

Full-Time 60000 - 80000 £ / year (est.) Home office (partial)
Xero

At a Glance

  • Tasks: Help businesses thrive by creating seamless scheduling solutions with cutting-edge technology.
  • Company: Join Planday, a forward-thinking company on a mission to enhance work/life balance for shift workers.
  • Benefits: Enjoy flexible remote work, competitive salary, health insurance, and generous vacation time.
  • Other info: Be part of a diverse team that values inclusion and personal growth.
  • Why this job: Make a real impact in the lives of shift workers while growing your career in a supportive environment.
  • Qualifications: Strong technical skills, experience in B2B SaaS sales, and a passion for innovative solutions.

The predicted salary is between 60000 - 80000 £ per year.

Our Purpose Scheduling isn’t simply filling shifts. It’s finding the sweet spot that enables businesses to grow and team members to enjoy the perfect work/life balance. At Planday from Xero, we aim to use Agentic AI to build a future where managers seamlessly can free up invaluable time for their business and teams. We’re not just building software; we’re on a mission to make shift work more human, to change work/life balance from a luxury to a reality for all shift workers. We’re using advanced technology to help humans reach their full potential. Founded in 2004, Planday is headquartered in Copenhagen, Denmark and helps create perfect schedules for hundreds of thousands of users across the world. Planday was acquired by Xero in 2021.

How you’ll make an impact

The Senior Solution Engineer plays a critical role in Planday’s go-to-market organisation, partnering closely with Sales, Product and Engineering to help customers understand how our solutions fit into their operational and technical environments. You are both a value seller and a technical expert, able to translate complex capabilities into clear business outcomes for decision makers. This role is especially important as we increasingly engage more complex buyer groups across Mid-Market and Enterprise customers, where multiple stakeholders, integrations and technical requirements influence purchasing decisions. You will act as the bridge between commercial ambition and technical reality, ensuring we can confidently position Planday in sophisticated customer environments while removing blockers that could slow or prevent deals from closing.

What you’ll do

  • Partner with AEs in active opportunities to understand requirements and shape the right technical approach
  • Help define technical win strategies early in the sales cycle, identifying risks, dependencies and competitive differentiation.
  • Lead technical discovery and deliver demonstrations that connect Planday to real business outcomes
  • Translate integration, security, and ecosystem topics into clear value for technical and executive audiences
  • Design and build pragmatic proofs of concept, integrations, or lightweight customer‑specific solutions when required to win deals and demonstrate feasibility
  • Work closely with Product and Engineering on customer‑specific builds, actively helping shape scope and influence timelines to secure priority opportunities
  • Focus on speed, momentum, and reuse, turning customer work into patterns others can leverage
  • Enable sellers to confidently position integrations and technical value with less dependency on SE involvement over time
  • Consolidate recurring customer needs and provide structured, revenue‑informed feedback to Product and Engineering

What you’ll bring with you

  • Strong technical foundation with hands‑on experience working with APIs, integrations, and data flows
  • Experience supporting B2B SaaS sales cycles in a pre‑sales or solution engineering capacity
  • Ability to build prototypes or technical validations quickly
  • Strong commercial acumen and understanding of how technical decisions influence deal outcomes
  • Comfort communicating with both technical audiences and senior business stakeholders
  • Experience working within or selling into workforce‑intensive industries such as hospitality, retail, or healthcare is a strong advantage
  • Familiarity integrating with systems such as POS platforms, people databases, identity providers (e.g., AD/SSO), payroll systems, and BI/reporting tools
  • Experience operating in opportunities with multiple stakeholders, procurement steps, or formal technical evaluations.
  • Familiarity with modern automation or AI‑assisted tooling that improves speed, quality, or repeatability in solution design.
  • High ownership mindset and comfort operating with autonomy
  • Pragmatic, low‑ego operator focused on outcomes over activity

Success looks like

  • Higher win rates and stronger progression in deals where you are involved
  • Faster and more predictable technical evaluations
  • A growing set of reusable solution assets
  • Clear examples of customer needs influencing the roadmap
  • Sales teams increasingly confident positioning integrations without SE support
  • Clear, measurable revenue influence across the opportunities you support

This position description is intended merely as a guideline of the responsibilities involved in the position. The employee is expected to perform any other duties as reasonably required by their Manager.

At Planday, we offer you:

  • Benefits like pension, health insurance, inclusive support for new parents and generous vacation
  • On top of your annual base salary, you are offered to be part of an Employee Share Plan
  • Growth and progression opportunities – we want you to grow with us
  • Flexible remote work
  • Strong social culture with lots of team and company activities
  • Meaningful work – everyone at Planday contributes to improving the lives of shift workers around the globe
  • Healthy work‑life balance and autonomous approach to work. We trust in you and your abilities

Finally, our offices are not just workplaces (although they are pretty nice and well‑located, we have to say!). Plandayers are open and welcoming and at Planday, everyone has the freedom and support to show their true self at work. At Planday, we firmly believe that diversity and inclusion are the cornerstones of innovation and a vibrant workplace culture, and we highly value the strength that diverse backgrounds offer. As an equal opportunity employer, we strive to create an equitable experience for all our candidates throughout the process. Please let us know if you need reasonable accommodation during the application or interview process. All applicants will be considered for employment without attention to any personal characteristics.

Senior Solution Engineer employer: Xero

Planday is an exceptional employer that prioritises the well-being of its employees while driving innovation in workforce management. With a strong focus on work-life balance, flexible remote work options, and a vibrant social culture, Planday fosters an environment where team members can thrive both personally and professionally. The company offers meaningful work that directly impacts the lives of shift workers globally, alongside generous benefits and ample opportunities for growth and progression.
Xero

Contact Detail:

Xero Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Solution Engineer

✨Tip Number 1

Get to know Planday inside out! Familiarise yourself with their mission and values, especially how they aim to improve work/life balance for shift workers. This will help you connect your skills to their goals during interviews.

✨Tip Number 2

Practice your technical storytelling! As a Senior Solution Engineer, you'll need to translate complex tech into clear business outcomes. Prepare examples of how you've done this before, so you can impress the interviewers.

✨Tip Number 3

Network like a pro! Reach out to current or former Planday employees on LinkedIn. They can provide insider tips and might even put in a good word for you. Plus, it shows your genuine interest in the company.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the Planday team!

We think you need these skills to ace Senior Solution Engineer

API Integration
Data Flows
B2B SaaS Sales Cycles
Solution Engineering
Prototyping
Commercial Acumen
Technical Communication
Stakeholder Management
Workforce Industry Knowledge
POS System Integration
Identity Provider Integration
Payroll System Integration
BI/Reporting Tool Familiarity
Automation Tools
Autonomy

Some tips for your application 🫡

Show Your Technical Skills: Make sure to highlight your technical expertise in APIs, integrations, and data flows. We want to see how you can translate complex tech into clear business outcomes, so don’t hold back on showcasing your experience!

Tailor Your Application: Take the time to customise your application for the Senior Solution Engineer role. Mention specific experiences that align with our mission at Planday and how you can help us make shift work more human.

Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about how you can contribute to our team and the impact you can make.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Planday!

How to prepare for a job interview at Xero

✨Know Your Tech Inside Out

As a Senior Solution Engineer, you'll need to demonstrate a strong technical foundation. Brush up on your knowledge of APIs, integrations, and data flows. Be ready to discuss how these elements can influence business outcomes and be prepared to answer technical questions that may arise during the interview.

✨Understand Planday's Mission

Familiarise yourself with Planday's purpose and how they aim to improve work/life balance for shift workers. This will help you connect your answers to their mission and show that you're genuinely interested in contributing to their goals. Think about how your skills can help them achieve this vision.

✨Prepare for Real-World Scenarios

Expect to engage in discussions about complex buyer groups and multiple stakeholders. Prepare examples from your past experiences where you've successfully navigated similar situations. Highlight your ability to translate technical jargon into clear business value for decision-makers.

✨Showcase Your Problem-Solving Skills

Planday values pragmatic solutions, so be ready to discuss how you've tackled challenges in previous roles. Think of specific instances where you've designed proofs of concept or integrations that led to successful outcomes. This will demonstrate your ability to think on your feet and deliver results.

Senior Solution Engineer
Xero

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