Remote Head of Customer Success & Growth

Remote Head of Customer Success & Growth

Full-Time 60000 - 80000 Β£ / year (est.) No working from home possible
Xero

At a Glance

  • Tasks: Lead a team to enhance customer experiences and drive business growth.
  • Company: Join Xero, a company dedicated to making shift work more human.
  • Benefits: Enjoy a healthy work-life balance and contribute to a greater purpose.
  • Other info: Opportunity to work remotely and grow within a supportive environment.
  • Why this job: Make a real impact on customer success while leading a dynamic team.
  • Qualifications: 5+ years in customer success with strong leadership and stakeholder management skills.

The predicted salary is between 60000 - 80000 Β£ per year.

Xero is looking for a Customer Success Leader to manage a team in the Greater London area. You will ensure customers gain value from Planday, improve their experience, and maintain strong partnerships.

The ideal candidate should possess over 5 years of experience in customer success, effectively lead teams, and demonstrate strong stakeholder management skills. The role emphasizes retention, growth, and providing significant impacts for businesses.

Join us to make shift work more human while enjoying a healthy work-life balance and contributing to a greater purpose.

Remote Head of Customer Success & Growth employer: Xero

Xero is an exceptional employer that prioritises employee well-being and professional growth, particularly in the vibrant Greater London area. With a strong emphasis on work-life balance and a culture that fosters collaboration and innovation, employees are empowered to make meaningful contributions while developing their skills in customer success. Join us to be part of a purpose-driven team that values your impact and supports your career journey.

Xero

Contact Details:

Xero Recruitment Team

We think you need these skills to ace Remote Head of Customer Success & Growth

Customer Success Management
Team Leadership
Stakeholder Management
Retention Strategies
Growth Strategies
Customer Experience Improvement
Partnership Development