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- Tasks: Provide exceptional support to small businesses and enhance product utilisation.
- Company: Leading software company in Milton Keynes with a focus on customer experience.
- Benefits: Full-time contract, weekdays only, and opportunities for professional growth.
- Why this job: Make a real difference for small businesses while developing your skills.
- Qualifications: Foundation in accounting and strong communication skills required.
- Other info: Fast-paced environment with a focus on high-quality customer interactions.
The predicted salary is between 30000 - 48000 £ per year.
A leading software company in Milton Keynes is seeking a Customer Experience Specialist to provide exceptional support and guidance to small businesses. This entry-level role involves proactive outreach to enhance product utilization and resolving queries in a fast-paced environment.
Ideal candidates will have:
- A foundation in accounting
- Strong communication skills
- A knack for building trust with clients
The position offers a full-time contract and involves working weekdays with a focus on delivering high-quality customer interactions.
Accounting CX Specialist: Proactive Support for Small Biz in Milton Keynes employer: Xero
Contact Detail:
Xero Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accounting CX Specialist: Proactive Support for Small Biz in Milton Keynes
✨Tip Number 1
Get to know the company inside out! Research their products and values so you can show genuine interest during your conversations. This will help us stand out as candidates who are not just looking for any job, but specifically want to be part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about building trust with clients, we should prepare to demonstrate our ability to connect and engage effectively. Role-play common customer scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your proactive side! Think of ways you can enhance product utilization for small businesses and be ready to share these ideas in your interviews. This will highlight our initiative and understanding of the role's requirements.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re serious about joining the team and makes it easier for us to keep track of your progress.
We think you need these skills to ace Accounting CX Specialist: Proactive Support for Small Biz in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your accounting knowledge and any relevant experience. We want to see how you can bring your skills to the table, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer experience and how you can help small businesses thrive. Let us know what makes you the perfect fit for this role.
Show Off Your Communication Skills: Since this role involves a lot of interaction with clients, make sure your written application reflects your strong communication skills. Keep it clear, concise, and friendly – we love a good conversational tone!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Xero
✨Know Your Accounting Basics
Brush up on your accounting knowledge before the interview. Be ready to discuss fundamental concepts and how they relate to the software the company offers. This will show that you have a solid foundation and are eager to apply it in a customer support role.
✨Practice Your Communication Skills
Since this role involves strong communication, practice explaining complex ideas in simple terms. You might even want to role-play common customer scenarios with a friend. This will help you feel more confident and articulate during the actual interview.
✨Show Your Proactive Side
Think of examples where you've taken initiative in past roles or projects. Be prepared to share these stories during the interview to demonstrate your proactive approach to problem-solving and customer engagement.
✨Research the Company Culture
Familiarise yourself with the company's values and culture. Understanding what they stand for will help you tailor your answers and show that you're a good fit for their team. Plus, it gives you a chance to ask insightful questions at the end of the interview!
