Xero is seeking a Customer Experience Specialist to support US-based Melio customers from the UK. You will resolve queries across phone, email and live chat, guiding users through accounts payable workflows and vendor payments while representing the brand with empathy and clarity.
Join a fast-paced team focused on high-quality service, using Salesforce or Zendesk to capture details and collaborating across departments to optimize customer outcomes.
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Small Business FinTech Support Specialist in Manchester employer: Xero
Xero is an exceptional employer that fosters a dynamic and inclusive work culture, where collaboration and innovation thrive. With flexible working arrangements and a strong focus on employee growth, you will have the opportunity to develop your skills while making a meaningful impact on small businesses in your territory. Join us to be part of a team that values your contributions and empowers you to build lasting relationships within the accounting community.
