Xero in the United Kingdom is seeking a Customer Success People Lead to empower customers and drive advocacy across our small business and advisor channels. You will mentor a team of specialists within the Customer Experience function, guiding key campaigns and leveraging Salesforce, Gainsight or HubSpot to monitor health data and improve product adoption.
This role offers hybrid work from home and UK office days to connect with the team, with a focus on revenue impact and long-term customer
#J-18808-LjbffrHybrid Customer Success Leader: People & Growth Coach in Manchester employer: Xero
At Xero, we pride ourselves on being an exceptional employer that champions employee wellbeing and growth. Our remote Product Specialist role offers a unique opportunity to work at the forefront of AI innovation in accounting, all while enjoying generous benefits such as flexible working arrangements, extensive paid leave, and a supportive work culture that values diversity and inclusion. Join us to make a meaningful impact on small businesses and contribute to a stronger economy, all from the comfort of your own home.
