Xero's Melio division is seeking an experienced Operations Manager to lead operational strategy across Customer Experience, focusing on scalability, efficiency, and business performance within Manchester.
You will partner across product, engineering, data, operations and finance to deliver improvements, build dashboards, and develop a high-performing team for steady growth and exceptional customer outcomes.
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CX Operations Lead: Scale & Optimize Customer Experience in Manchester employer: Xero
Xero is an exceptional employer that fosters a dynamic and inclusive work culture, where collaboration and innovation thrive. With flexible working arrangements and a strong focus on employee growth, you will have the opportunity to develop your skills while making a meaningful impact on small businesses in your territory. Join us to be part of a team that values your contributions and empowers you to build lasting relationships within the accounting community.
