Xero in Manchester is seeking a Customer Experience Specialist to act as a brand ambassador, guiding small business owners, bookkeepers and accountants to get maximum value from the platform.
You will handle a mix of reactive support and proactive outreach, use Salesforce to capture details, apply accounting fundamentals, and work with tools like Google Workspace to deliver accurate, empathetic service. This role starts Oct 2026 and includes an evening pay premium for late shifts.
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Customer Experience Specialist for Small Biz & Bookkeepers in Manchester employer: Xero
Xero is an exceptional employer that fosters a dynamic and inclusive work culture, where collaboration and innovation thrive. With flexible working arrangements and a strong focus on employee growth, you will have the opportunity to develop your skills while making a meaningful impact on small businesses in your territory. Join us to be part of a team that values your contributions and empowers you to build lasting relationships within the accounting community.
