Xero is seeking a Senior Customer Insights role that translates customer evidence into strategic decisions across global markets. You will unify Voice of Customer reporting, ensuring data quality and comparability as platforms evolve, and translate insights into clear actions for product and leadership teams.
The role blends quantitative analytics with qualitative research, collaborating with product, design, data science, and regional leaders to influence decisions and outcomes.
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Lead Researcher: Global Customer Insights & Strategy employer: Xero
Xero is an exceptional employer that fosters a dynamic and inclusive work culture, where collaboration and innovation thrive. With flexible working arrangements and a strong focus on employee growth, you will have the opportunity to develop your skills while making a meaningful impact on small businesses in your territory. Join us to be part of a team that values your contributions and empowers you to build lasting relationships within the accounting community.
