Head of Customer Success β€” Remote Growth & Retention Leader

Head of Customer Success β€” Remote Growth & Retention Leader

Full-Time No working from home possible
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Planday in London is seeking a Customer Success Leader to guide a team that builds strong customer partnerships and delivers meaningful business outcomes. You will own the post-sale lifecycle, drive retention and expansion, and set high standards for account strategy and engagement.

You will work closely with Sales, Product, and Revenue Operations to optimise the customer journey, turn insights into action, and ensure scalable growth while fostering a culture of ownership and collaboration.

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Head of Customer Success β€” Remote Growth & Retention Leader employer: Xero

Xero is an exceptional employer that fosters a dynamic and inclusive work culture, where collaboration and innovation thrive. With flexible working arrangements and a strong focus on employee growth, you will have the opportunity to develop your skills while making a meaningful impact on small businesses in your territory. Join us to be part of a team that values your contributions and empowers you to build lasting relationships within the accounting community.

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Contact Details:

Xero Recruitment Team