Our client is a well established business based in Thurrock who are seeking an experienced Credit Controller to take ownership of a varied debtors ledger covering multiple revenue streams.
Duties will include:
- Taking ownership of the credit control function and aged debt portfolio.
- Proactively manage and reduce outstanding debt.
- Implement effective collection strategies to maximise cash flow and minimise bad debt exposure.
- Monitor customer payment performance and escal ...
- Negotiate payment plans whilst maintaining strong customer relationships.
- Produce debt analysis and cash collection reports for senior management.
- Build strong relationships across finance, operations, and senior management teams.
- Act as the main point of contact for complex customer account issues and escalated debt matters.
- Support and guide colleagues on credit control best practices.
- Manage disputed accounts and complex debt recovery cases through to resolution.
- Liaise with solicitors, debt collection agencies, and external stakeholders when required.
- Ensure legal referrals are supported by accurate documentation and records.
- Monitor ongoing legal cases and provide regular updates
- Oversee the accuracy and integrity of customer account records and the sales ledger.
- Reconcile accounts and investigate discrepancies.
- Produce aged debt reports, KPIs, and collection performance data.
- Support month-end processes and financial reporting requirements.
- Identify and implement improvements to credit control procedures.
Please note that this role is full-time office based and working hours are 9.00am-17.00pm
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Credit Controller in Essex employer: XENIAL CONSULTING LTD
Our client offers a supportive and dynamic work environment in Thurrock, where employees are encouraged to take ownership of their roles and contribute to the company's success. With a strong focus on employee development, the company provides ample opportunities for growth and advancement, alongside a competitive benefits package that promotes work-life balance. Joining this established business means being part of a collaborative team that values innovation and dedication.
