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For Companies At a Glance
- Tasks: Support high-tier customers and build strong relationships to ensure their success.
- Company: Fast-growing tech company in Greater London with a vibrant culture.
- Benefits: Competitive salary, commission, hybrid working, and a wellness programme.
- Why this job: Make a real impact by helping customers thrive in a tech-driven world.
- Qualifications: Experience in account management within a tech environment is essential.
- Other info: Join a dynamic team with opportunities for personal and professional growth.
The predicted salary is between 40000 - 50000 £ per year.
A fast-growing tech company in Greater London is seeking an experienced Account Manager to support high-tier customers. The role involves consulting on customer success, building relationships, and proactively managing engagements to reduce churn. The ideal candidate should have experience in account management within a tech environment.
Competitive salary of £40,000 - £50,000, plus commission, alongside excellent benefits, including hybrid working and a comprehensive wellness program.
Strategic Account & Success Manager employer: Xelix
Contact Detail:
Xelix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Account & Success Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry and let them know you're on the hunt for a Strategic Account & Success Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company thoroughly, understand their products, and be ready to discuss how you can help reduce churn and enhance customer success. We want you to shine and show them why you're the perfect fit!
✨Tip Number 3
Showcase your achievements! When chatting with potential employers, highlight specific examples of how you've built relationships and managed accounts successfully in the tech space. Numbers and results speak volumes!
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing familiar faces from our community, so make sure to take that step!
We think you need these skills to ace Strategic Account & Success Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in account management, especially within a tech environment. We want to see how you've successfully supported high-tier customers and built strong relationships.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Strategic Account & Success Manager role. Share specific examples of how you've reduced churn and driven customer success.
Showcase Your Soft Skills: In this role, building relationships is key. We love candidates who can demonstrate their communication and interpersonal skills. Don’t forget to mention any relevant experiences that showcase your ability to engage with clients effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the hiring process!
How to prepare for a job interview at Xelix
✨Know Your Tech
Make sure you brush up on the latest trends and tools in the tech industry. Being able to discuss how these can impact customer success will show that you're not just an account manager, but a strategic partner.
✨Showcase Relationship Building
Prepare examples of how you've successfully built and maintained relationships with high-tier customers. Use specific metrics or outcomes to demonstrate your impact, as this role is all about reducing churn through strong connections.
✨Be Proactive in Your Approach
Think of ways you can proactively manage customer engagements. During the interview, share strategies you've used in the past to anticipate customer needs and prevent issues before they arise.
✨Understand Their Business
Research the company thoroughly. Understand their products, services, and customer base. This will allow you to tailor your responses and show that you're genuinely interested in helping them succeed.
