Services Consultant

Services Consultant

Full-Time 39000 - 46000 £ / year (est.) No home office possible
Xelix

At a Glance

  • Tasks: Lead exciting implementation projects for enterprise customers and become a Xelix expert.
  • Company: Join a fast-paced scale-up redefining financial controls with AI solutions.
  • Benefits: Competitive salary, hybrid working, generous leave, and personal development budget.
  • Why this job: Shape the future of Xelix while building meaningful relationships with clients.
  • Qualifications: 5+ years in Fintech Consulting with project management experience.
  • Other info: Dynamic team culture with plenty of growth opportunities and fun activities.

The predicted salary is between 39000 - 46000 £ per year.

About us

At Xelix, we work with some of the world’s largest companies to automate and strengthen their financial controls. Our AI solutions redefine how Accounts Payable teams operate - moving from manual processes to automated, intelligent workflows. Xelix is a fast‑paced scale‑up - things move fast and expectations are high. We raised our Series B with Insight Partners in June 2025 and are expanding aggressively, whilst remaining profitable. We have over 100 talented people pulling together to achieve our goals. Everyone is trusted to take ownership, move fast and have a meaningful impact. We prioritise personal and professional growth, keep things fun & we love to celebrate a milestone together. In this role you’ll grow, be challenged and help shape the future of Xelix. If you’re excited about building something special with us, we’d love to hear from you.

About the role

The Services Consultant leads the implementation of Xelix for customers by serving as the project manager and technical expert. This is an exciting role working within a rapidly growing team at Xelix. The role is critical in ensuring that any customers of Xelix are launched correctly on the platform and can use the platform as designed. The ability to manage internal and external stakeholders, proactively mitigate risk and translate technical information for non-technical personnel are key success factors. The successful candidate would have experience in working with customers leading software implementations. They must demonstrate excellent technical acumen, organisational and communication skills and a drive to ensure the client experience matches our culture and helps build enduring relationships with our customers. This role would be ideal for a candidate looking to leverage and hone their existing customer relationship management skills whilst gaining experience of leading projects and gaining technical knowledge of Xelix. As Xelix is a growing company, there are plenty of avenues for growth, and the progression in this role can be towards a career pathway in Professional Services, Pre‑Sales or Customer Success.

What you'll be doing

  • Leading implementation projects for enterprise customers, becoming a subject matter expert in Xelix
  • Acting as the primary project manager and point of contact for technical requirements
  • Managing risks, dependencies and change controls across internal and external stakeholders
  • Ensuring technical prerequisites are met, including data file design, secure file transfer, and system configuration
  • Running customer‑facing workshops and translating technical information clearly

What you’ll bring

  • Minimum 5 years of work experience in the Fintech Consulting either at a consulting firm or a SaaS vendor
  • Experience of project management/implementations for customers at an Enterprise level for multiple customers concurrently
  • Understanding of File Transfer protocols, IT project delivery and software security considerations
  • Excellent customer relationship management
  • Commercial acumen demonstrable by examples
  • Technical skills like Python or SQL a big plus

What we offer in return

  • Competitive salary of £45,000 to £55,000 depending on experience + 10% bonus
  • 27 days of annual leave (including 3 days Christmas closing) which increases up to 3 days based on tenure, with the option to roll over, buy or sell up to 3 days
  • Hybrid working with two days a week from our dog‑friendly Hoxton office
  • On‑site gym and cycle to work scheme
  • Employee discount at over 100 retailers
  • Comprehensive private medical & dental cover with Vitality
  • Enhanced parental leave pay
  • Learning & development culture – £1,000 personal annual budget
  • We’re carbon‑neutral and are working towards ambitious carbon reduction goals
  • Lots of team socials & activities
  • Annual team retreat

Want to learn more?

We believe that people from diverse backgrounds, with different identities and experiences make our company and product better. No matter your background, we'd love to hear from you! And if you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate!

This is a full‑time position, with standard working hours from 9:00 AM to 6:00 PM, Monday through Friday.

Interview Process

  • Introductory Call – A short Teams conversation with a Talent Partner to discuss your background and the opportunity.
  • Hiring Manager Interview – A 30–45 minute Teams meeting to explore your experience and fit for the team.
  • Technical Task or Presentation – A role‑relevant exercise to demonstrate your skills and approach.
  • Final On‑site Interview – An in‑person meeting with our senior leadership team and co‑founders at our office.

We strive to make the process clear, efficient, and respectful of your time.

Services Consultant employer: Xelix

At Xelix, we pride ourselves on being an exceptional employer, offering a dynamic work environment where innovation thrives and every team member is empowered to make a meaningful impact. With a strong focus on personal and professional growth, our employees enjoy competitive salaries, generous leave policies, and a vibrant culture that celebrates achievements together. Located in the heart of Hoxton, our dog-friendly office fosters collaboration and creativity, making it an ideal place for those looking to advance their careers in a fast-paced scale-up.
Xelix

Contact Detail:

Xelix Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Services Consultant

✨Tip Number 1

Get to know Xelix inside out! Familiarise yourself with their AI solutions and how they transform financial controls. This will not only help you in interviews but also show your genuine interest in the company.

✨Tip Number 2

Network like a pro! Connect with current employees on LinkedIn, join relevant groups, and engage in discussions. This can give you insider info and might even lead to a referral!

✨Tip Number 3

Prepare for those interviews by practising common questions related to project management and customer relationship management. Use the STAR method to structure your answers and highlight your achievements.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Xelix team!

We think you need these skills to ace Services Consultant

Project Management
Technical Expertise
Customer Relationship Management
Risk Management
Stakeholder Management
Data File Design
System Configuration
File Transfer Protocols
IT Project Delivery
Software Security Considerations
Communication Skills
Organisational Skills
Technical Acumen
Python
SQL

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for the role and our company shine through. We want to see that you’re genuinely excited about the opportunity to help shape the future of Xelix!

Tailor Your CV: Make sure your CV is tailored to highlight your experience in Fintech Consulting and project management. We love seeing how your skills align with what we’re looking for, so don’t hold back on showcasing your relevant achievements.

Be Clear and Concise: In your written application, clarity is key! Use straightforward language to explain your technical skills and experiences. Remember, we want to understand your background without getting lost in jargon.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at Xelix

✨Know Your Stuff

Make sure you understand Xelix's platform inside and out. Familiarise yourself with the technical aspects, especially around file transfer protocols and software security. This will help you confidently answer any technical questions and demonstrate your expertise.

✨Showcase Your Project Management Skills

Prepare examples from your past experiences where you've successfully led implementation projects. Highlight how you managed risks, dependencies, and stakeholder communications. This will show that you can handle the fast-paced environment at Xelix.

✨Communicate Clearly

Practice translating complex technical information into simple terms. During the interview, you'll likely need to demonstrate this skill, especially when discussing how you would run customer-facing workshops. Clear communication is key!

✨Emphasise Relationship Building

Xelix values strong customer relationships, so be ready to discuss how you've built and maintained these in previous roles. Share specific examples of how you've ensured a positive client experience and fostered long-term partnerships.

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