At a Glance
- Tasks: Guide customers in adopting AI-driven finance solutions and deliver engaging training sessions.
- Company: Join a forward-thinking tech company focused on AI and finance transformation.
- Benefits: Competitive salary, hybrid work, generous leave, and a personal development budget.
- Other info: Enjoy a vibrant culture with team socials, an on-site gym, and a commitment to sustainability.
- Why this job: Make a real impact by helping customers confidently use innovative finance technology.
- Qualifications: 4+ years in finance and 2+ years in customer training or SaaS roles.
The predicted salary is between 60000 - 75000 € per year.
About the role
This role exists to ensure Xelix’s products are understood clearly, adopted effectively and embedded successfully within customer operations. As Product Adoption Consultant, you will support the rollout and adoption of Xelix’s products by delivering structured enablement, practical workflow guidance and customer‑facing support across implementations and go‑live activity. You will help customers and internal teams understand how the product should be used within real‑world AP operations, ensuring adoption aligns to best practice and intended product outcomes. You will work closely with Product, Services and Account Management teams to ensure enablement, onboarding and customer guidance remain aligned to product direction and operational delivery standards. Xelix operates with an AI‑first mindset. This role will help modernise and scale enablement through AI‑assisted training, automation and digital learning approaches, improving knowledge accessibility and onboarding efficiency internally and externally.
You Will
- Deliver structured training and enablement across customers and internal teams.
- Guide customers through onboarding and early adoption phases.
- Create and maintain scalable onboarding and enablement materials.
- Use AI and automation tools to streamline training creation, delivery and knowledge management.
- Educate users on AP workflows and best‑practice platform usage.
- Ensure enablement remains aligned to product updates and customer operational needs.
- Share customer adoption insights and feedback with Product and Services teams.
Core Responsibilities
- Training & Enablement
- Deliver live, virtual and recorded training sessions on the Xelix platform.
- Build practical enablement content for users with varying levels of product and AP knowledge.
- Develop scalable training approaches aligned to release cadence and customer workflows.
- Use AI‑enabled tools to improve content creation, documentation, onboarding and knowledge sharing.
- Customer Adoption
- Guide customers through implementation and early adoption activity.
- Provide practical guidance on product functionality, process alignment and operational usage.
- Identify adoption risks and elevate feedback appropriately.
- Cross‑Functional Collaboration
- Work closely with Product, Services and Account Management teams to ensure consistent customer guidance.
- Contribute to release communications, onboarding improvements and enablement standards.
What you’ll bring
- 4+ years of Finance experience, ideally within AP technology or finance operations.
- 2+ years of tangible experience in:
- Customer training and enablement
- SaaS onboarding, implementations or customer‑facing operational roles
- Comfortable working directly with customers and cross‑functional teams.
- Exposure to AI‑enabled productivity or knowledge management tools is beneficial.
- Strong understanding of AP processes and operational workflows.
- Clear communication and presentation skills.
- Ability to explain product functionality and process concepts simply and practically.
- Strong organisational and stakeholder management skills.
- Comfortable using AI tools to improve productivity, training delivery and knowledge management.
- Customer‑focused mindset with strong operational awareness.
Preferred
- Experience with LMS or enablement platforms (e.g. Highspot, WorkRamp, Lessonly)
- Experience with AI productivity tools such as:
- ChatGPT Enterprise
- Microsoft Copilot
- Notion AI
- Synthesia
Beneficial certifications
- AI productivity or prompt engineering certifications
- ATD or enablement certifications
- PRINCE2 Foundation or equivalent operational certifications
What Success Looks Like
- Customers adopt the Xelix platform confidently and in line with intended workflows.
- Training and onboarding are consistent, scalable and operationally effective.
- Enablement scales efficiently through AI‑assisted tooling and automation.
- Internal teams build product confidence quickly.
- Customer feedback is captured clearly and shared effectively.
- Enablement content remains accurate and aligned to product evolution.
What we offer in return
- Competitive salary of £60,000 to £75,000 depending on experience plus 10% bonus.
- 27 days of annual leave (including 3 days Christmas closing) which increases up to 3 days based on tenure, with the option to roll over, buy or sell up to 3 days.
- Hybrid working with two days a week from our dog‑friendly Hoxton office.
- On‑site gym and cycle to work scheme.
- Employee discount at over 100 retailers.
- Comprehensive private medical & dental cover with Vitality.
- Enhanced parental leave pay.
- Learning & development culture – £1,000 personal annual budget.
- We’re carbon‑neutral and are working towards ambitious carbon reduction goals.
- Lots of team socials & activities.
- Annual team retreat.
This is a full‑time position, with standard working hours from 9:00 AM to 6:00 PM, Monday through Friday. We believe that people from diverse backgrounds, with different identities and experiences make our company and product better. No matter your background, we'd love to hear from you! And if you have a disability, please let us know if there's any way we can make the interview process better for you – we're happy to accommodate!
Senior Product Adoption Consultant - AI Enablement and Finance Transformation employer: Xelix
Xelix is an exceptional employer that prioritises employee growth and well-being, offering a competitive salary and a generous benefits package including 27 days of annual leave, hybrid working options, and a personal learning budget. Our vibrant work culture fosters collaboration and innovation, particularly in our dog-friendly Hoxton office, where team socials and activities enhance camaraderie. With a commitment to sustainability and a focus on AI-driven solutions, Xelix provides a meaningful environment for professionals eager to make a significant impact in finance transformation.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Product Adoption Consultant - AI Enablement and Finance Transformation
✨Tip Number 1
Get to know the company inside out! Research Xelix’s products, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to product adoption and customer training. Use examples from your past experiences to demonstrate how you’ve successfully guided customers through similar processes.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Senior Product Adoption Consultant - AI Enablement and Finance Transformation
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in finance and customer training. We want to see how your skills align with the role of a Senior Product Adoption Consultant, so don’t hold back on showcasing your relevant achievements!
Showcase Your AI Savvy:Since we’re all about that AI-first mindset, it’s crucial to mention any experience you have with AI tools or automation in your application. Let us know how you've used these technologies to enhance training or improve processes in your previous roles.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language to explain your past experiences and how they relate to the responsibilities of this role. We appreciate clarity and want to understand your journey easily!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Xelix
✨Know the Product Inside Out
Before your interview, make sure you understand Xelix’s products thoroughly. Familiarise yourself with their features, benefits, and how they fit into AP operations. This will help you answer questions confidently and demonstrate your ability to guide customers effectively.
✨Showcase Your Training Skills
Prepare to discuss your experience in customer training and enablement. Think of specific examples where you've successfully delivered training or onboarding sessions. Highlight any innovative approaches you've used, especially if they involved AI tools or automation.
✨Emphasise Cross-Functional Collaboration
This role requires working closely with various teams. Be ready to share examples of how you've collaborated with product, services, or account management teams in the past. Discuss how you ensured consistent customer guidance and aligned enablement materials with operational needs.
✨Be Customer-Focused
Demonstrate your customer-centric mindset by discussing how you've previously identified adoption risks and gathered feedback. Show that you understand the importance of aligning training with customer workflows and operational standards to ensure successful product adoption.
