At a Glance
- Tasks: Drive customer success and enhance client relationships in a fast-paced environment.
- Company: Join Xelix, a dynamic scale-up revolutionising financial controls with AI.
- Benefits: Competitive salary, growth opportunities, and a fun, collaborative culture.
- Other info: Fast-paced environment with a focus on personal and professional development.
- Why this job: Be part of an innovative team making a real impact in the finance sector.
- Qualifications: Experience in customer success and strong relationship-building skills.
The predicted salary is between 36000 - 60000 £ per year.
About us
At Xelix, we work with some of the world’s largest companies to automate and strengthen their financial controls. Our AI solutions redefine how Accounts Payable teams operate - moving from manual processes to automated, intelligent workflows.
Xelix is a fast-paced scale‑up - things move fast and expectations are high. We raised our Series B with Insight Partners in June 2025 and are expanding aggressively, whilst remaining profitable. We have over 100 talented people pulling together to achieve our goals. Everyone is trusted to take ownership, move fast and have a meaningful impact. We prioritise personal and professional growth, keep things fun & we love to celebrate a milestone together.
In this role you’ll grow, be challenged and help shape the future of Xelix. If you’re excited about building something special with us, we’d love to hear from you.
About the role
We are looking for an experienced and hands‑on Mid Level Customer Success Manager.
Customer Success Manager / Account Manager in London employer: Xelix
Xelix is an exceptional employer that fosters a dynamic and collaborative work culture, perfect for those looking to excel in the fast-paced world of enterprise SaaS sales. With a competitive salary and hybrid working options, employees benefit from a supportive environment that encourages professional growth and development. Located in Greater London, Xelix offers unique opportunities to engage with industry leaders while building meaningful relationships and closing impactful deals.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Success Manager / Account Manager in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Xelix on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching Xelix’s AI solutions and their impact on financial controls. Show us you’re not just interested in the role, but also passionate about what we do!
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with our fast-paced environment and how you can contribute to our growth. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace Customer Success Manager / Account Manager in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through. We want to see that you’re genuinely excited about helping our customers succeed and making an impact at Xelix.
Tailor Your Experience:Make sure to highlight relevant experiences that align with the Customer Success Manager role. We love seeing how your past roles have prepared you to tackle the challenges we face in a fast-paced environment.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for our team. Remember, less is often more!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Xelix
✨Know the Company Inside Out
Before your interview, dive deep into Xelix's mission, values, and recent achievements. Understanding their AI solutions and how they impact Accounts Payable teams will show your genuine interest and help you connect your experience to their goals.
✨Showcase Your Success Stories
Prepare specific examples from your past roles that highlight your customer success skills. Focus on situations where you took ownership, moved fast, and made a meaningful impact, as these qualities align with what Xelix values in their team.
✨Ask Insightful Questions
Come prepared with questions that demonstrate your curiosity about the role and the company’s future. Inquire about their growth plans, team dynamics, or how they celebrate milestones, which shows you’re keen to be part of their journey.
✨Emphasise Adaptability and Growth Mindset
Given that Xelix is a fast-paced scale-up, highlight your ability to adapt to change and learn quickly. Share examples of how you've embraced challenges in previous roles and how you plan to grow within the company.
