Admin Assistant in Fleetwood

Admin Assistant

Location: Fleetwood, United Kingdom

Employment Type: Permanent

Seniority Level: Entry level

Company Description: Xeinadin was established in 2019 when a number of leading business advisory and accountancy practices across the UK and Ireland came together to re‑imagine the future of accountancy. Our collective mission to provide locally forged, trusted business advice to SMEs through forward‑thinking, close‑knit relationships remains pivotal to our growth. It’s our people who drive our business forward, and we offer them future‑focused career opportunities whilst supporting individual specialisms. Our regional offices of over 3000 colleagues operate collaboratively, combining collective expertise to maximise potential.

Description: We are looking for an Administrator to join our Fleetwood office. As the first point of contact for clients, you will play a key role in delivering a professional, friendly, and efficient service. You’ll also support the wider practices through proactive administrative and secretarial duties.

Key Responsibilities

• Co‑ordinate and manage the maintenance of records, ensuring regulatory compliance to strict deadlines.
• Provide professional and timely responses to client queries.
• Liaise directly with external parties, e.g. HMRC, to help identify and resolve any issues arising.
• Manage diaries, arrange appointments, attend meetings, and take minutes where required.
• Carry out typing and general secretarial duties to support the team.
• Work collaboratively with colleagues to continually seek ways to improve efficiencies in administrative processes.
• Provide ad hoc support to the directors to ensure the smooth running of the practice.

Key Requirements

• Passionate about providing excellent client service and making a positive impact.
• Confident and friendly demeanour with excellent communication skills, both verbal and written.
• Proficient in Microsoft Office Suite and IT literate.
• Ability to multitask and prioritise tasks effectively in a fast‑paced environment.
• Strong attention to detail and a commitment to maintaining high standards.

Additional Requirements

• Ability to work collaboratively as part of a team.
• Proactive approach to problem‑solving and process improvement.
• Previous experience in a similar role would be advantageous.

Benefits

• Company Pension Scheme
• 25 days of annual leave + bank holidays
• Additional annual leave days from certain levels of seniority
• Ability to buy up to 5 days of annual leave to reach a maximum of 30 days per annum
• Business closure over Christmas*
• Life Assurance x4 annual salary
• Enhanced family leave policies
• Enhanced Company Sick Pay
• Employee Assistance Programme – 24/7 support, free and confidential
• Corporate Discounts Platform

Flexible Benefits platform with ability to opt‑in to various insurances (level of seniority dependent & self‑funded at corporate rates) such as:
PMI single or family
Critical Illness Cover
Cash plan
Cycle to work
Eye care
Dental
subject to exceptions and business needs