Credit Controller

Credit Controller

Full-Time 28800 - 48000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Chase payments, resolve queries, and maintain customer records in a dynamic finance team.
  • Company: Join Xeinadin, a forward-thinking accountancy firm with a collaborative culture.
  • Benefits: Enjoy competitive salary, 25 days leave, and a supportive work environment.
  • Why this job: Make a real impact in finance while building strong relationships with clients and teams.
  • Qualifications: Experience in credit control or accounts receivable and strong communication skills required.
  • Other info: Great career growth opportunities and a vibrant workplace with over 3000 colleagues.

The predicted salary is between 28800 - 48000 £ per year.

Company Description

Xeinadin was established in 2019 when a number of leading business advisory and accountancy practices across the UK and Ireland came together to re‑imagine the future of accountancy. Our collective mission is to provide locally forged, trusted business advice to SMEs through forward‑thinking, close‑knit relationships. It’s our people who drive our business forward, and we offer them future‑focused career opportunities whilst supporting individual specialisms. Our regional offices of over 3000 colleagues operate collaboratively, combining collective expertise to maximise potential.

Job Description

We are looking to appoint a Credit Controller to join our London hybrid basis as part of our expanding central finance team and reporting to the Group Credit Control Manager.

Key Responsibilities

  • Chase outstanding payments via phone, email and letter.
  • Maintain accurate records of customer interactions and payment status.
  • Resolve invoice and payment queries in a timely manner.
  • Monitor customer accounts and escalates issues as needed.
  • Assist in preparing aged debt reports.
  • Support month‑end and year‑end financial processes.
  • Build strong relationships with internal teams and customers.

Key Requirements

  • Previous experience in a credit control or accounts receivable role.
  • Strong communication and interpersonal skills.
  • Good organisational and time management abilities.
  • Familiarity with accounting systems and Microsoft Office.
  • Ability to work independently and as part of a team.
  • Proficient in Excel, including basic formulas and spreadsheet management.
  • Minimum of a diploma or certificate in Accounting, Finance or Business Administration.

Additional Requirements

  • A degree or professional qualification is desirable but not essential.

Benefits

  • Company Pension Scheme.
  • 25 days of annual leave plus bank holidays.
  • Additional annual leave days from certain levels of seniority.
  • Ability to buy up to 5 days of annual leave to reach a maximum of 30 days per annum.
  • Business closure over Christmas.
  • Life Assurance (x4) annual salary.
  • Enhanced family leave policies.
  • Enhanced Company Sick Pay.
  • Employee Assistance Programme – 24/7 support, free and confidential.
  • Corporate Discounts Platform.
  • PMI single or family.
  • Critical Illness Cover.
  • Cash plan.
  • Cycle to work.
  • Eye care.
  • Dental.

Credit Controller employer: Xeinadin

Xeinadin is an exceptional employer that prioritises the growth and well-being of its employees, offering a supportive work culture in the heart of London. With a competitive salary and a comprehensive benefits package including generous annual leave, enhanced family leave policies, and a focus on employee development, Xeinadin fosters a collaborative environment where individuals can thrive and build meaningful careers in the accounting sector.
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Contact Detail:

Xeinadin Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Credit Controller

✨Tip Number 1

Network like a pro! Reach out to your connections in the finance world, especially those who might know someone at Xeinadin. A friendly chat can sometimes lead to job opportunities that aren’t even advertised.

✨Tip Number 2

Prepare for the interview by brushing up on your credit control knowledge. Be ready to discuss your previous experiences and how they relate to the role. We want to see your passion for finance shine through!

✨Tip Number 3

Show off your Excel skills! Since proficiency in Excel is key for this role, consider creating a small project or example that highlights your abilities. Bring it along to the interview to impress us!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest updates and opportunities there.

We think you need these skills to ace Credit Controller

Credit Control
Accounts Receivable
Communication Skills
Interpersonal Skills
Organisational Skills
Time Management
Accounting Systems Familiarity
Microsoft Office Proficiency
Excel Skills
Spreadsheet Management
Problem Resolution
Relationship Building
Attention to Detail

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your previous experience in credit control or accounts receivable, and don’t forget to showcase those strong communication skills we’re looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at Xeinadin. Mention your familiarity with accounting systems and how you can contribute to building strong relationships with our customers.

Showcase Your Skills: We want to see your organisational and time management abilities in action. Include examples of how you've successfully managed customer accounts or resolved payment queries in your previous roles.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our expanding central finance team.

How to prepare for a job interview at Xeinadin

✨Know Your Numbers

Brush up on your knowledge of credit control metrics and financial terminology. Being able to discuss aged debt reports or payment statuses confidently will show that you understand the role and can contribute from day one.

✨Showcase Your Communication Skills

Since you'll be chasing outstanding payments, it's crucial to demonstrate your strong communication skills. Prepare examples of how you've resolved payment queries in the past, and be ready to role-play a scenario during the interview.

✨Familiarise Yourself with Their Systems

Research the accounting systems commonly used in credit control. If you know what tools Xeinadin uses, mention your familiarity with similar software or express your eagerness to learn quickly. This shows initiative and readiness to adapt.

✨Build Rapport

Remember, building strong relationships is key in this role. During the interview, engage with your interviewers, ask them about their experiences at Xeinadin, and show genuine interest in the company culture. This will help you stand out as a team player.

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