Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage office operations, client onboarding, and document organisation in a dynamic environment.
- Company: Join Xeinadin, a forward-thinking accountancy group with a collaborative culture.
- Benefits: Enjoy competitive salary, generous leave, and flexible benefits tailored to your needs.
- Why this job: Be a key player in a growing team, making a real impact on client relationships.
- Qualifications: Experience in administration, attention to detail, and proficiency in Microsoft Office required.
- Other info: Hybrid working model with excellent career growth opportunities.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Xeinadin was established in 2019 when a number of leading business advisory and accountancy practices across the UK and Ireland came together to re-imagine the future of accountancy. Our collective mission to provide locally forged, trusted business advice to SMEs through forward-thinking, close-knit relationships remains pivotal to our growth. It’s our people who drive our business forward, and we offer them future-focused career opportunities whilst supporting individual specialisms. Our regional offices of over 3000 colleagues operate collaboratively, combining collective expertise to maximise potential.
Join our team as a Senior Office Administrator! This role combines administrative, organisational, and relationship management responsibilities. Ideal for a detail-oriented individual who thrives in a dynamic environment, you’ll play a key role in ensuring the smooth running of operations within a leading accountancy group.
Key Responsibilities
- Manage phone calls, ensuring professional and timely responses.
- Chase clients for required books and records to meet deadlines.
- Oversee scanning, filing, and organisation of documents.
- Manage end-to-end onboarding for new clients, including AML checks, engagement letters, CCH setup, and accurate record-keeping.
- Finalise and distribute accounts and personal tax packs to clients for approval.
- Assist the Hub Credit Controller in resolving debtor queries.
- Process invoices, write-offs, and WIP adjustments.
- Apply for HMRC and Companies House authentication codes.
- Allocate disbursements to clients and manage payments over the phone.
- Process and reconcile office petty cash and handle cheque payments.
- Schedule client appointments and coordinate the safe return of books and records.
- Maintain an inventory of IT equipment, including laptops, issued to team members.
- Order office supplies and manage stationery stock.
- Manage the annual webinar and online training schedule, lead the creation and distribution of the quarterly Indirect Tax newsletter, and draft service updates and internal communications for wider firm use.
- Provide project support to the Area Practice Manager as required.
- Schedule and organise team meetings, prepare agendas, record minutes, and track action points to ensure progress.
Key Requirements
- Proven experience in administration and a fast-paced environment.
- Very high level of attention to detail and accuracy.
- Proficient with Microsoft Excel, Word, Outlook etc.
- Excellent time management skills - handling multiple and varied deadlines concurrently.
- Must be able to meet administrative deadlines.
Additional Requirements
- Be able to work independently as well as part of a team.
- Organised, proactive, reliable and self-motivated.
- Confident communicator with personnel at all levels within the business, both written and verbal.
Model Hybrid Salary
Competitive Benefits
- Company Pension Scheme
- 25 days of annual leave + bank holidays
- Additional annual leave days from certain levels of seniority
- Ability to buy up to 5 days of annual leave to reach a maximum of 30 days per annum
- Business closure over Christmas
- Life Assurance x4 annual salary
- Enhanced family leave policies
- Enhanced Company Sick Pay
- Employee Assistance Programme – 24/7 support, free and confidential
- Corporate Discounts Platform
- Flexible Benefits platform with ability to opt-in to various insurances (level of seniority dependent & self-funded at corporate rates) such as:
- PMI single or family
- Critical Illness Cover
- Cash plan
- Cycle to work
- Eye care
- Dental subject to exceptions and business needs
Senior Office Administrator- Cardiff employer: Xeinadin
Contact Detail:
Xeinadin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Office Administrator- Cardiff
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Senior Office Administrator role, and who knows? They might just have the inside scoop on openings at Xeinadin or elsewhere.
✨Tip Number 2
Prepare for those interviews! Research common questions for administrative roles and practice your answers. We want you to shine when discussing your attention to detail and time management skills, so get comfy with those examples from your past experiences.
✨Tip Number 3
Show off your tech skills! Brush up on Microsoft Excel, Word, and Outlook, as these are key tools for the role. Maybe even create a little portfolio showcasing your proficiency – it’ll definitely impress during interviews!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect directly with us at StudySmarter.
We think you need these skills to ace Senior Office Administrator- Cardiff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Office Administrator role. Highlight your administrative experience and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of your past experiences that align with the responsibilities listed in the job description.
Show Off Your Attention to Detail: Since this role requires a high level of accuracy, make sure your application is free from typos and errors. We appreciate candidates who take the time to double-check their work, so let that shine through in your application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Xeinadin
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Senior Office Administrator. Familiarise yourself with the key tasks mentioned in the job description, like managing phone calls and overseeing document organisation. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Attention to Detail
Given the emphasis on accuracy and detail in this position, prepare examples from your past experience where your attention to detail made a difference. Whether it’s managing records or processing invoices, be ready to discuss how your meticulous nature has positively impacted your previous roles.
✨Demonstrate Your Communication Skills
As a Senior Office Administrator, you'll need to communicate effectively with clients and colleagues alike. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few scenarios where you've successfully managed client relationships or resolved queries, as this will highlight your communication prowess.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you handle real-life situations, such as managing multiple deadlines or resolving conflicts. Think of specific instances where you’ve successfully navigated challenges in a fast-paced environment. This will not only showcase your problem-solving skills but also your ability to thrive under pressure.
