At a Glance
- Tasks: Be the friendly face of our company, providing top-notch service to clients and managing office tasks.
- Company: Join Xeinadin, a forward-thinking business advisory firm with a collaborative culture.
- Benefits: Enjoy competitive salary, generous leave, and a range of employee benefits.
- Other info: Work in a supportive team with opportunities for personal and professional growth.
- Why this job: Kickstart your career in a dynamic environment where your contributions truly matter.
- Qualifications: Great communication skills and a passion for client service are essential.
The predicted salary is between 24000 - 30000 £ per year.
Company Description
Xeinadin was established in 2019 when a number of leading business advisory and accountancy practices across the UK and Ireland came together to re‑imagine the future of accountancy. Our collective mission to provide locally forged, trusted business advice to SMEs through forward‑thinking, close‑knit relationships remains pivotal to our growth. It's our people who drive our business forward, and we offer them future‑focused career opportunities whilst supporting individual specialisms. Our regional offices of over 3000 colleagues operate collaboratively, combining collective expertise to maximise potential.
Description
As a receptionist, you will be the first point of contact for our clients, delivering exceptional customer service both in person and over the phone. You will also be responsible for maintaining office organisation, managing documents, and supporting administrative tasks, ensuring that everything runs smoothly and efficiently in our fast‑paced environment.
Key Responsibilities
- Provide outstanding service as the first point of contact for clients, answering calls and greeting visitors with a professional and friendly demeanour.
- Maintain the cleanliness and organisation of the facilities to uphold a professional and welcoming image.
- Manage incoming and outgoing correspondence, ensuring all documents meet standard requirements and are submitted in a timely manner.
- Conduct regular health and safety checks to maintain a safe working environment for staff and clients.
- Provide administrative support for client‑related tasks, contributing to the smooth operation of the business.
- Provide support to the partners and directors on the organisations invoicing process.
- Ensure confidentiality and compliance with data protection and professional standards.
Key Requirements
- Passion for providing excellent client service and maintaining high standards.
- Previous experience in a receptionist, administrative, or office support role (professional services experience preferred).
- Strong communication skills (verbal and written) with a confident and approachable manner.
- Proficiency in Microsoft Office Suite and general IT literacy.
- Ability to multitask and prioritise effectively in a fast‑paced environment.
- Committed to delivering excellent client service and creating a positive first impression.
- Ability to work independently and as part of a team.
- Discretion and integrity when handling confidential client and financial information.
Additional Requirements
- Attention to detail, ensuring accuracy in tasks and document management.
- Ability to manage multiple tasks simultaneously, ensuring smooth office operations and client satisfaction.
- Work collaboratively as part of the team to ensure a seamless client experience and business operations.
- Experience with CCH and Inform Direct is desirable but not essential.
- Proactively address challenges and contribute to process improvement where necessary.
Model Office Based Salary
Competitive Benefits
- Company Pension Scheme
- 25 days of annual leave + bank holidays
- Additional annual leave days from certain levels of seniority
- Ability to buy up to 5 days of annual leave to reach a maximum of 30 days per annum
- Business closure over Christmas
- Life Assurance 4 annual salary
- Enhanced family leave policies
- Enhanced Company Sick Pay
- Employee Assistance Programme – 24/7 support, free and confidential
- Corporate Discounts Platform
- Critical Illness Cover
- Cash plan
- Cycle to work
- Eye care
- Dental
- Flexible Benefits platform with ability to opt‑in to various insurances (level of seniority dependent & self‑funded at corporate rates) such as: Critical Illness Cover, Cash plan, Cycle to work, Eye care, Dental *subject to exceptions and business needs
Receptionist - Reading employer: Xeinadin Group
Xeinadin is an exceptional employer that prioritises the growth and well-being of its employees, offering a supportive work culture where collaboration and individual specialisms are celebrated. As a receptionist in Reading, you will enjoy competitive benefits, including a generous annual leave policy, a company pension scheme, and access to a range of employee assistance programmes, all while being part of a dynamic team dedicated to delivering outstanding client service.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - Reading
✨Tip Number 1
First impressions matter! When you walk into an interview, remember to greet everyone with a smile and a friendly hello. It sets the tone for the rest of your meeting and shows you're approachable.
✨Tip Number 2
Be prepared to showcase your communication skills. Practice answering common questions clearly and confidently. This is your chance to demonstrate that you can handle client interactions like a pro!
✨Tip Number 3
Show off your organisational skills! Bring a notepad to jot down important points during the interview. It shows you're detail-oriented and ready to keep things running smoothly in the office.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. And remember, you can always apply through our website for more opportunities!
We think you need these skills to ace Receptionist - Reading
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for customer service and how you can contribute to our team.
Tailor Your CV:Make sure to tailor your CV to highlight relevant experience, especially in receptionist or administrative roles. We love seeing how your skills align with what we’re looking for, so be specific about your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to make a great first impression. Use it to explain why you’re excited about the role and how your background makes you a perfect fit for our team at Xeinadin.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Xeinadin Group
✨Know the Company Inside Out
Before your interview, take some time to research Xeinadin. Understand their mission, values, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Customer Service Skills
As a receptionist, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a client. Highlight your ability to remain calm under pressure and how you handle difficult situations with grace.
✨Demonstrate Your Organisational Skills
Since you'll be managing documents and maintaining office organisation, be ready to discuss your organisational strategies. Share specific tools or methods you use to keep things running smoothly, especially in a fast-paced environment.
✨Practice Common Interview Questions
Anticipate questions related to multitasking, confidentiality, and teamwork. Practising your responses can help you articulate your thoughts clearly. Remember to convey your enthusiasm for the role and how you can contribute to a positive first impression for clients.
