Head Housekeeper in Stourport-On-Severn

Job Title: Head Housekeeper
Location:Stourport-on-Severn
Salary: £13.50 per hour
Hours: Full-Time | 7:30am 4:00pm
Reports To: Home Manager

About the Role:

Our client is seeking an experienced and committed Head Housekeeper to lead the housekeeping and laundry service within their care home. The successful candidate will ensure the home remains a clean, comfortable, and welcoming environment for residents, families, and visitors.

This is a hands-on leadership role, where youll be responsible for supervising a small team, maintaining Infection Prevention and Control (IPC) standards, and ensuring all resident rooms and communal spaces meet consistently high standards of cleanliness and presentation.

Key Responsibilities:

Housekeeping & Infection Control:

• Proactively monitor the cleanliness and presentation of the home, ensuring it always meets a high homely standard.

• Work closely with the IPC Lead to implement best practices and keep accurate records.

• Oversee daily and deep-cleaning schedules, and manage the quality of laundry services.

• Ensure all resident rooms are fully prepared with toiletries, towels, and essentials; and that vacant rooms are always ready for marketing and occupation.

• Monitor and order cleaning supplies in line with allocated budgets, and carry out regular stock checks.

Team Leadership & Management:

• As part of our clients management team, lead by example and support a positive working culture.

• Create housekeeping rotas, approve leave, and ensure the home is always appropriately staffed.

• Conduct supervisions, observations, and mentor staff to improve performance and morale.

• Support the Home Manager with recruitment and training of new team members.

Communication:

• Foster strong communication within the housekeeping team and wider care home staff.

• Take part in daily handovers, staff meetings, and the Supervision Process.

• Uphold professionalism at all times, including when answering the phone or greeting visitors.

Training & Development:

• Ensure your team maintains up-to-date training in key areas such as COSHH and Manual Handling.

• Liaise with the Training Manager to support continuous development.

• Commit to your own learning and growth within the role.

Health & Safety:

• Promote and maintain a safe working environment in line with Health & Safety, Food Hygiene, and COSHH standards.

• Report any safety hazards or faulty equipment promptly to the Home Manager.

• Ensure safe storage and use of cleaning products, with all necessary documentation in place.

General:

• Support our clients positive reputation in the local community through high standards and professionalism.

• Maintain security, confidentiality, and the smooth day-to-day running of the home.

• Be flexible and proactive in supporting the overall needs of the service.

About You:

• Previous experience in a Head Housekeeper or supervisory role, ideally within a care home or healthcare setting.

• Strong knowledge of cleaning and infection control standards, with COSHH awareness.

• A confident leader with excellent organisational and communication skills.

• High attention to detail and a passion for maintaining a clean, homely environment.

• Flexible, reliable, and able to manage priorities and delegate tasks effectively.

What Our Client Offers:

• £13.50 per hour

• Full-time hours, 7:30am 4:00pm

• Supportive management team and a positive working environment

• Opportunities for continued learning and progression