At a Glance
- Tasks: Join our team to process orders, handle customer calls, and provide product info.
- Company: XD Connects, a leading promotional merchandise supplier with a friendly team culture.
- Benefits: Enjoy free parking, on-site gym, company events, and paid overtime opportunities.
- Other info: Work in a vibrant office near Aston University with great transport links.
- Why this job: Be part of an eco-friendly company making a real impact in the promotional merchandise industry.
- Qualifications: 1 year of experience in administration or customer service is required.
The predicted salary is between 22050 - 26950 £ per year.
XD Connects is a Promotional Merchandise supplier, we are a multi-national company whose head office is in the Netherlands. We are now looking for a further member to join our UK team in a permanent full-time role. We are a friendly team who work together to deliver the best possible service to our customers and we pride ourselves on our award-winning customer service.
Experience is essential, preferably in the Promotional Merchandise industry, but others will be considered depending on the level of experience. We need someone with excellent communication skills, face to face, on the telephone and by e-mail. You will need to be highly organised, as it can be quite a fast-paced environment during busy periods, and have the ability to prioritise tasks and work under pressure.
The majority of the communication is done via email so you must be computer literate with a high level of accuracy and efficiency and excellent spelling and grammar. You will make and receive calls to and from customers regarding enquiries and orders, so must have a pleasant telephone manner.
The role includes:
- Order processing
- Making telephone calls
- Taking telephone calls
- Providing product information
- Building relationships with customers
We have a huge range of products for our customers to choose from and we work closely with them to add logos and branding to these products for them to sell on to their customer. We are leaders in our industry with regards to ECO friendly and sustainable products. Our customers sell our products, as promotional merchandise, to a vast range of high profile well-known companies and as we have a large range of technology items someone who is technology minded and has a creative insight would be ideal. We're looking for someone who would be as passionate about the company as we are.
We have really lovely offices in the iCentrum digital innovation centre, just over the road from Aston University. Free parking is available on site and the building is easily accessible on many bus and train routes.
Job Type: Full-time, Permanent, on site
Canteen
Company events
Free parking
Free, on-site gym
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Paid Overtime (when available)
Experience: Administration & Customer service: 1 year (required)
Internal Sales / Sales Administration in Birmingham employer: XD Connects
At XD Connects, we pride ourselves on being a supportive and dynamic employer, offering a vibrant work culture within our modern offices at the iCentrum digital innovation centre. Our commitment to employee growth is evident through ongoing training opportunities and a focus on teamwork, ensuring that every member of our UK team can thrive in their role while contributing to our award-winning customer service. With benefits like free parking, access to a gym, and company events, we create an environment where passion for promotional merchandise and sustainability can flourish.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales / Sales Administration in Birmingham
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Internal Sales / Sales Administration at XD Connects, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including XD Connects. Tailor your message to explain why you’re drawn to them and how you can contribute as a Internal Sales / Sales Administration. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Internal Sales / Sales Administration in Birmingham
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for XD Connects:When writing your cover letter, make sure to tailor your message specifically for XD Connects. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at XD Connects
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show XD Connects that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show XD Connects that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with XD Connects’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
