People Director Hands-On | Scale-Up Operator | Hiring, Organisation & Performance We are a growing data technology business in the Customer Data Platform (CDP), analytics & data activation space. international brands to transform how they understand and monetise their data. and activate data to drive measurable commercial outcomes. across data, technology, people and partnership, offering a high-touch, “white glove” service that differentiates us in the market. business significantly across product, platform, delivery and commercial functions. Reporting to: CEO CTO, Leadership Team and Talent Manager North of England (preferred), with regular travel required. support XCM’s next phase of growth - ensuring we attract, hire, develop and retain high quality talent, whilst building a high-performance, accountable and well-managed This role balances both talent acquisition alongside the current Talent Manager and performance, structure or culture. Deliver a high-quality hiring engine across all functions alongside the talent Define and enforce a high talent bar aligned to XCM’s strategic pillars Support leadership in designing a scalable organisational structure Establish clear performance expectations and accountability Hiring & Talent ~ existing talent manager Take ownership of hiring outcomes (speed, quality and consistency) Ensure high-quality hiring decisions through clear evaluation frameworks Organisation Design & Leadership Support Partner with CEO on team structure and role definitions Ensure organisation design supports delivery against the strategic pillars Performance, Retention & People Management (Primary Focus) ~ Build and implement effective performance management processes where Support managers in managing, developing and retaining their teams Support leadership in maintaining a consistent, high-performance culture Identify retention risks and proactively address them Experience in hiring across engineering, commercial and delivery functions Strong generalist HR background & experience with recognised qualifications (Experience in a client-facing, supplier-led technology or services business Strong hands-on involvement in both hiring and people management Experience supporting multi-location or distributed teams Experience in CDP, data, martech or SaaS environments Experience working in businesses delivering a blend of technology and services XCM scales from circa 60 to 85+ employees with consistently high-quality hires Clear organisation structure supports growth and decision-making High levels of employee engagement, performance and retention The quality of hiring and people management will directly determine success XCM operates a solution-led, client-facing model, where team quality impacts Scaling without structure risks performance, delivery and culture This role is central to building a high-performing, scalable organisation a scaling, investor-backed technology business, working directly with the CEO and
Pensions Legal Director employer: XCM
XCM is an exceptional employer that prioritises employee growth and a high-performance culture, making it an ideal place for those looking to make a meaningful impact in the data technology sector. With a focus on scaling and innovation, employees benefit from a collaborative work environment, opportunities for professional development, and the chance to work closely with senior leadership in a dynamic setting in the North of England. The company's commitment to attracting and retaining top talent ensures that every team member can thrive and contribute to the success of our cutting-edge Customer Data Platform.
