At a Glance
- Tasks: Be the friendly face of our community, welcoming visitors and helping with bookings.
- Company: Join West Lothian Leisure, a charity dedicated to improving community wellbeing.
- Benefits: Enjoy free gym membership, 33 days annual leave, and great discounts.
- Other info: Part-time hours with potential for growth in a supportive environment.
- Why this job: Make a positive impact in your community while gaining valuable experience.
- Qualifications: Looking for friendly, organised individuals who love helping others.
The predicted salary is between 10 - 15 £ per hour.
Hours Of Work: 26 hours per week as outlined below:
- Monday 4pm‑10pm
- Tuesday 4pm‑10pm
- Wednesday 4pm‑10pm
- Thursday 4pm‑10pm
- Friday 4pm‑10pm
- Saturday Off
- Sunday Off
Benefits:
- Free Xcite Membership & discounted family membership
- Cycle to Work Scheme
- 33 days annual leave (increasing to 38 after 5 years’ service, pro‑rata for part‑time employees)
- Fantastic discounts at online and instore retailers through our Benefits Portal
- Company Pension contributions up to 15% of your salary
- Uniform provided
Salary: £12.60 per hour
About us: West Lothian Leisure is a Community Benefit Organisation, a registered Scottish charity. It is at the heart of the West Lothian community, helping people to improve their wellbeing and make healthy lifestyle choices. As a valued organisation that understands, cares about and engages with its community, we are the delivery partner of choice for West Lothian organisations responsible for improving people’s lives through sport, health and physical activity.
The Role: We’re looking for a friendly, organised and professional part‑time Receptionist to join us at Xcite at West Calder High School. As Receptionist, you’ll be the first point of contact – greeting visitors, helping with bookings and membership options, answering enquiries, and ensuring every guest has a great experience from the moment they arrive. Whether it’s community groups, sports clubs, public swimming, our award‑winning Learn‑2‑swim programme or first‑time visitors, your role is all about creating a warm and helpful welcome. If you’re friendly, organised, and self‑motivated we’d love to have you on our team.
Receptionist at West Calder High School 26 hours employer: Xcite West Lothian Leisure
West Lothian Leisure is an exceptional employer that prioritises community engagement and employee wellbeing. With benefits like a generous annual leave policy, free Xcite membership, and a supportive work culture, we foster an environment where staff can thrive both personally and professionally. Join us in making a positive impact in the West Lothian community while enjoying opportunities for growth and development in a rewarding role.
Contact Details:
Xcite West Lothian Leisure Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist at West Calder High School 26 hours
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Xcite West Lothian Leisure and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Xcite West Lothian Leisure and let us see your personality shine through!
We think you need these skills to ace Receptionist at West Calder High School 26 hours
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Xcite West Lothian Leisure.
Get Familiar with Our Brand:Before applying, take some time to learn about Xcite West Lothian Leisure and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Xcite West Lothian Leisure
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Xcite West Lothian Leisure.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Xcite West Lothian Leisure will surely appreciate.
