Part-Time Front Desk & Guest Experience Lead (26h/wk) in West Calder
Part-Time Front Desk & Guest Experience Lead (26h/wk)

Part-Time Front Desk & Guest Experience Lead (26h/wk) in West Calder

West Calder Part-Time 12 - 16 £ / hour (est.) No home office possible
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Xcite West Lothian Leisure

At a Glance

  • Tasks: Welcome guests, assist with bookings, and ensure a fantastic visitor experience.
  • Company: Community-focused leisure organisation in West Calder.
  • Benefits: Earn £12.60 per hour, enjoy membership discounts and pension contributions.
  • Why this job: Join a friendly team and make a positive impact on visitors' experiences.
  • Qualifications: Friendly, organised, and self-motivated individuals are encouraged to apply.
  • Other info: Part-time role with flexible hours and a supportive work environment.

The predicted salary is between 12 - 16 £ per hour.

A community-focused leisure organization in West Calder is seeking a part-time Receptionist to provide a welcoming experience for visitors. In this role, you will greet guests, assist with bookings, and ensure customer satisfaction during their visits.

The ideal candidate is friendly, organized, and self-motivated. This position offers competitive pay of £12.60 per hour, along with benefits including membership discounts and company pension contributions.

Part-Time Front Desk & Guest Experience Lead (26h/wk) in West Calder employer: Xcite West Lothian Leisure

Join our community-focused leisure organisation in West Calder, where we prioritise a welcoming atmosphere and exceptional guest experiences. As a part-time Front Desk & Guest Experience Lead, you'll enjoy competitive pay, membership discounts, and pension contributions, all while being part of a supportive team that values your growth and development in the hospitality sector.
Xcite West Lothian Leisure

Contact Detail:

Xcite West Lothian Leisure Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Part-Time Front Desk & Guest Experience Lead (26h/wk) in West Calder

✨Tip Number 1

Make sure to research the leisure organisation before your interview. Knowing their values and community focus will help you connect with them and show that you're genuinely interested in the role.

✨Tip Number 2

Practice your greeting skills! As a Receptionist, you'll be the first point of contact for visitors. A warm, friendly welcome can set the tone for their entire experience, so rehearse how you’d greet guests.

✨Tip Number 3

Prepare some questions to ask during the interview. This shows you're engaged and keen to learn more about the role and the organisation. Plus, it gives you a chance to see if it's the right fit for you!

✨Tip Number 4

Don't forget to apply through our website! We make it easy for you to submit your application and keep track of your progress. Plus, it’s a great way to stay updated on any new opportunities that pop up.

We think you need these skills to ace Part-Time Front Desk & Guest Experience Lead (26h/wk) in West Calder

Customer Service
Communication Skills
Organisational Skills
Self-Motivation
Booking Management
Problem-Solving Skills
Interpersonal Skills
Attention to Detail

Some tips for your application 🫡

Show Your Friendly Side: Since this role is all about creating a welcoming experience, make sure your application reflects your friendly personality. Use warm language and share any relevant experiences where you’ve made someone feel at home.

Highlight Your Organisational Skills: Being organised is key for this position. In your application, mention any past roles or experiences where you successfully managed bookings or schedules. We want to see how you keep things running smoothly!

Be Self-Motivated: This job requires a bit of independence, so let us know how you take initiative. Share examples of times when you’ve gone above and beyond in previous roles or projects. It’ll show us you’re the self-starter we’re looking for!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!

How to prepare for a job interview at Xcite West Lothian Leisure

✨Show Your Friendly Side

As a Receptionist, your ability to create a welcoming atmosphere is key. During the interview, make sure to smile and engage warmly with your interviewer. Practice friendly greetings and responses to common questions to showcase your personable nature.

✨Demonstrate Organisational Skills

Being organised is crucial for this role. Prepare examples of how you've managed bookings or schedules in the past. You could even bring a small portfolio showcasing your organisational skills, like a planner or a project you’ve successfully managed.

✨Highlight Customer Satisfaction Experience

Customer satisfaction is at the heart of this position. Be ready to share specific instances where you went above and beyond to ensure a guest's experience was positive. This will show that you understand the importance of customer service in a leisure environment.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team culture or how they measure guest satisfaction. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.

Part-Time Front Desk & Guest Experience Lead (26h/wk) in West Calder
Xcite West Lothian Leisure
Location: West Calder
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