At a Glance
- Tasks: Prepare and serve food and drinks while delivering top-notch customer service.
- Company: Join Xcite, a community-focused charity at the heart of West Lothian.
- Benefits: Enjoy free membership, up to 38 days leave, and a generous pension scheme.
- Why this job: Be part of a friendly team that makes a real difference in the community.
- Qualifications: No experience needed; just bring your friendly attitude and willingness to learn.
- Other info: Flexible hours with a vibrant café atmosphere in a busy leisure centre.
The predicted salary is between 26208 - 26208 £ per year.
Hours per week: 20.5 hours per week as detailed below:
- Monday: OFF
- Tuesday: 15:00-20:00
- Wednesday: OFF
- Thursday: OFF
- Friday: 13:00-20:00
- Saturday: OFF
- Sunday: 08:30-17:00
Total hours per week: 20.5
Benefits:
- Free Xcite Membership & discounted family membership
- Cycle to Work Scheme
- Up to 33 days annual leave (increasing to 38 after 5 years' service), pro-rata for part-time
- Discount store vouchers through our Benefits Portal
- Company Pension contributions up to 15% of your salary
Salary: £12.60 per hour (pay award pending 1/4/26)
About Us: Xcite West Lothian Leisure (Xcite) is a Community Benefit Organisation, a registered Scottish charity. It is at the heart of the West Lothian community, helping people to improve their wellbeing and make healthy lifestyle choices. We care passionately about the service we provide to the people who live, work and visit West Lothian. As a valued organisation that understands, cares about and engages with its community, we are the delivery partner of choice for West Lothian organisations responsible for improving people’s lives through sport, health and physical activity. We pride ourselves on providing a welcoming and inclusive environment for all our members and visitors and our facilities offer a wide range of activities and services, including state-of-the-art gyms, swimming pools, award-winning learn to swim programmes, fitness classes, golf, cafés, soft play, sports arenas, and racquet sports to name but a few.
We are looking for a friendly and reliable Café Assistant to join our team on a part-time basis within our busy leisure centre. Our café sits at the very hub of Xcite Linlithgow and is a key part of the customer experience. We welcome customers of all ages every day, and providing a high-quality, friendly service is essential to what we do.
Key Responsibilities:
- Preparing and serving food and drinks to a high standard
- Delivering excellent customer service in a fast-paced environment
- Operating the till and handling payments accurately
- Maintaining cleanliness and hygiene standards in the café
- Filling vending machines
About You:
- Friendly, approachable, and customer-focused
- Comfortable working in a busy fast-paced environment
- Reliable, flexible, and a strong team player
- Previous café or customer service experience is preferred but not essential, as full training will be provided
If you enjoy working with people and take pride in delivering quality service, we would love to hear from you.
Café Assistant at Xcite Linlithgow 20.5 hours per week employer: Xcite West Lothian Leisure
Contact Detail:
Xcite West Lothian Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Café Assistant at Xcite Linlithgow 20.5 hours per week
✨Tip Number 1
Get to know the café and its vibe! Pop in for a coffee before your interview. This way, you can chat with staff and customers, showing your genuine interest in the role and the community.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face in a busy café and how you'd handle them. Being prepared will help you shine during any informal chats or interviews.
✨Tip Number 3
Network like a pro! Talk to friends or family who might know someone at Xcite Linlithgow. A friendly introduction can go a long way in landing that café assistant gig!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Xcite team!
We think you need these skills to ace Café Assistant at Xcite Linlithgow 20.5 hours per week
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be friendly and approachable in your tone. Remember, we’re looking for someone who fits right into our café culture.
Tailor Your Application: Make sure to tailor your application to the Café Assistant role specifically. Highlight any relevant experience or skills that match what we’re looking for, like customer service or working in a fast-paced environment. It shows us you’ve done your homework!
Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use bullet points if it helps, and make sure to cover all the key responsibilities mentioned in the job description. We appreciate clarity as much as we appreciate a good cup of coffee!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Xcite and what we stand for!
How to prepare for a job interview at Xcite West Lothian Leisure
✨Know the Café Inside Out
Before your interview, take some time to research Xcite Linlithgow and its café. Familiarise yourself with their menu, services, and community initiatives. This shows genuine interest and helps you answer questions about how you can contribute to their mission.
✨Showcase Your Customer Service Skills
Since the role is all about providing excellent customer service, think of specific examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your friendly and approachable nature.
✨Prepare for Fast-Paced Scenarios
Given that the café operates in a busy environment, be prepared to discuss how you handle stress and multitasking. You might even want to practice answering situational questions that reflect the fast-paced nature of the job, so you can show you're up for the challenge.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how they measure success in the café. This not only shows your enthusiasm but also helps you gauge if it’s the right fit for you.