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- Tasks: Manage daily operations of leisure facilities and ensure a safe, welcoming environment.
- Company: Join Xcite, a community-focused charity improving wellbeing in West Lothian.
- Benefits: Enjoy free gym membership, up to 38 days annual leave, and a generous pension scheme.
- Why this job: Make a real impact on community health while developing your leadership skills.
- Qualifications: 1-2 years supervisory experience; First Aid and lifeguard qualifications preferred.
- Other info: Flexible hours with opportunities for career growth in a dynamic environment.
The predicted salary is between 28776 - 28776 £ per year.
Hours Of Work: 36 hours per week, working to the rota shown below. Due to the nature of the Duty Manager position, a level of flexibility is required for shifts and availability.
Float – variable hours depending on business requirement.
- Week 1: Float 7 hrs OFF OFF Float 7.5 hrs 2pm - 10pm 8am - 4pm 8am - 4pm Total Hours: 38.5
- Week 2: Float 7.5 hrs 6.15am - 12.15pm 6.15am - 12.15pm 6.15am - 12.15pm 2pm - 10pm OFF OFF Total Hours: 33.5
- Week 3: Float 7.75 hrs 3.30pm - 10pm 3.30pm – 10pm 3.30pm – 10pm 2pm – 10pm OFF OFF Total Hours: 36
Job Reference: SCHOOLDM36b
Benefits What We Offer:
- Free Xcite Membership & discounted family membership
- Cycle to Work Scheme
- Up to 38 days annual leave
- Discount store vouchers & online retailers through our Benefits Portal
- Company Pension contributions up to 15% of your salary
- Uniform provided
- Salary: £28,776.00 per annum (pay award pending 1/4/26)
About Us: Xcite West Lothian Leisure (Xcite) is a Community Benefit Organisation, a registered Scottish charity. It is at the heart of the West Lothian community, helping people to improve their wellbeing and make healthy lifestyle choices. We care passionately about the service we provide to the people who live, work and visit West Lothian.
As a valued organisation that understands, cares about and engages with its community, we are the delivery partner of choice for West Lothian organisations responsible for improving people’s lives through sport, health and physical activity.
We Proudly Manage The Sports, Leisure And Cultural Facilities Across Several High Schools In West Lothian Offering a Wide Range Of Activities Including:
- State of the art Gym with Technogym equipment
- Swimming pools
- Sports pitches
- Dance studios
- Fitness classes
- User group access
- Games and sports halls
- Theatres and assembly halls
Are you passionate about community wellbeing, customer service, and creating safe, welcoming leisure environments? We are looking for an enthusiastic and proactive Duty Manager to support the day‑to‑day operation of our leisure facilities based within our community high schools at West Calder High and Armadale Academy.
About The Role: As a Duty Manager, you will play a key role in ensuring the smooth, safe, and efficient running of our swimming pools, gym, leisure areas, sports halls, fitness spaces and outdoor pitches. You will act as the first point of contact, manage staff, and help deliver an exceptional experience for all our customers.
Key Responsibilities:
- Oversee daily operations of the leisure facilities
- Ensure a safe environment by applying health & safety procedures and completing facility checks
- Lead, support, and motivate the team
- Provide excellent customer service and deal with queries or issues promptly
- Assist with bookings, events, and activity scheduling
- Ensure equipment is set up properly and the site remains clean and organised
About You: We’re looking for someone who is ideally:
- Confident, friendly, and customer-focused
- Has a minimum of 1-2 years supervisory experience and can lead, manage and motivate a team
- Organised and capable of taking initiative
- Strong administrator who can prioritise their workload
- Able to remain calm under pressure and solve problems quickly
- Experienced in leisure, sports, or facility management (desirable)
- Qualified with a First Aid certificate or willingness to achieve
- Qualified pool lifeguard with a current NPLQ or willingness to achieve
- Qualified Gym Instructor
- Flexible and willing to work evenings/weekends as part of the rota
If you are passionate about leisure, committed to high standards, and ready to take the lead in a dynamic environment to build on our successes, we would love to hear from you! Interviews will provisionally be held on 17th March 2026.
Duty Manager at West Calder High & Armadale Academy employer: Xcite West Lothian Leisure
Contact Detail:
Xcite West Lothian Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager at West Calder High & Armadale Academy
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure and community sectors. Let them know you're on the hunt for a Duty Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research Xcite and understand their mission in the community. Think about how your experience aligns with their values and be ready to share specific examples of how you've delivered excellent customer service in previous roles.
✨Tip Number 3
Show off your flexibility! Since the Duty Manager position requires a bit of a rota shuffle, highlight your willingness to work evenings and weekends. This shows you're committed and ready to jump in wherever needed.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the Xcite team and contributing to the community's wellbeing.
We think you need these skills to ace Duty Manager at West Calder High & Armadale Academy
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Duty Manager role. Highlight your relevant experience in leisure management and customer service, showing us why you're the perfect fit for our community-focused environment.
Show Your Passion: Let your enthusiasm for community wellbeing shine through in your application. We want to see how much you care about creating safe and welcoming spaces for everyone who visits our facilities.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, making it easy for us to see how you can contribute to our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Xcite West Lothian Leisure
✨Know Your Community
Familiarise yourself with the local community and the role of Xcite in promoting wellbeing. Being able to discuss how you can contribute to community engagement will show your passion for the position.
✨Demonstrate Leadership Skills
Prepare examples from your past experience where you've successfully led a team or managed a situation. Highlight your ability to motivate others and handle challenges, as this is crucial for a Duty Manager.
✨Understand Health & Safety Protocols
Brush up on health and safety procedures relevant to leisure facilities. Be ready to discuss how you would ensure a safe environment for both staff and customers, as this is a key responsibility of the role.
✨Showcase Customer Service Excellence
Think of specific instances where you've provided outstanding customer service. Be prepared to share these stories during the interview, as creating a welcoming environment is essential for the Duty Manager position.