Project Manager - Financial Services, SaaS in London

About Xceptor

Data is at the heart of everything we do: Xceptor has been designed around data manipulation in its broadest sense. We source data from wherever it flows. We curate, normalise, validate, repair, and enrich that data so it reaches its destination in a reliable and consistent format. Data coming out of Xceptor is data our clients can trust.

Mission

Our mission is to empower business users within financial institutions to build automated processes that deliver trusted data.

Values

• Client Centricity
• One Team
• Impactful

Your Role

We are looking for an experienced client‐facing Project Manager within our Client Delivery team to take responsibility for delivering a variety of projects across all our products and value proposition for new and existing global clients. These clients use Xceptor to support their digital transformation across a broad range of data and process automation use cases. As a key member of the team, you will run a portfolio of projects across a spectrum of banking, capital markets, financial services, and insurance clients.

What You'll Be Doing

• Managing the delivery of client implementations. Participating in all phases of onboarding clients – project initiation, infrastructure enablement, product delivery, platform integration, acceptance, migration and go‐live – ensuring that all aspects of the governance framework are adhered to.
• Working on several projects in parallel, including new Xceptor deployments, system upgrades and supporting a range of hybrid advisory/consulting services in line with our flexible delivery options.
• Leading projects that involve high levels of collaboration, both internally and externally. Working side‐by‐side with our clients, their project managers, business users and technical teams to deliver on project objectives.
• Taking the time to understand our clients, their businesses and operations, seeing their challenges and providing insight into how Xceptor can help solve them.
• Leading project governance from initiation through to closure, taking responsibility for planning, scheduling, executing and monitoring your projects. Managing stakeholders, scope, risk, change, quality and budget, and dovetailing Xceptor's approach with the client's delivery practices.
• Communicating project status internally and to clients according to agreed reporting methods, format and frequency. Running project meetings from daily stand‐ups through to steering committee meetings.
• Developing and maintaining strong product knowledge of Xceptor to act as a trusted adviser to clients. Working alongside Xceptor's technology and strategic partners to coordinate joint delivery activities, ensuring seamless integration and maximising the platform's value.
• Monitoring and reporting on monthly revenue performance against planned work, flagging variances and supporting timely corrective action to keep projects commercially on track.
• Managing project resource allocation, ensuring team members are fully assigned to deliverables and effectively utilised across the project lifecycle.
• Demonstrating a strong willingness to develop product knowledge to guide clients through successful implementations while proactively identifying and pursuing opportunities to extend platform value beyond initial engagements.
• Working closely with the PMO, providing direction and oversight on their involvement in project delivery to ensure alignment with governance, standards and reporting requirements.

Who We're Looking For

• Proven track record of project management within a banking and/or vendor environment supplying products to banks and experience of software change projects.
• Experience managing multiple clients and a variety of external full‐cycle projects in parallel, from initiation and planning through to go‐live and closure.
• Working either for a FinTech software provider or a software development or implementation team within a banking or financial services organisation.
• Strong working knowledge of project‐management governance and control frameworks.
• Experience applying hybrid delivery approaches (Agile, Waterfall or blended) to suit client and project requirements.
• Experience using Rocketlane or similar PSA tools.
• Strong Microsoft Office skills, including Project and Excel.
• Willingness to travel periodically based on client and business need (UK/Europe).

Preferred Qualifications

• Experience working at a fast‐growing FinTech company.
• Background in a technical, business analysis or client services/support role.
• Experience delivering or managing Software as a Service (SaaS).
• Widely recognised project‐management qualification or accreditation.
• Relevant degree‐level education (or equivalent).
• Experience using development systems such as JIRA and/or Azure Ops.

Associated Values and Behaviours

• Exceptional all‐round stakeholder management and interpersonal skills; able to effectively bring together our clients' project teams and ours.
• Ability to create and maintain strong working relationships with clients and internal teams.
• Clear and concise written and verbal communication skills.
• Business, commercial and technology awareness and acumen.
• Strong organisational skills: able to effectively manage conflicting priorities between clients and projects, coupled with good attention to detail.
• Logical and analytical thinker with problem‐solving skills and mindset.
• Self‐motivated and able to work on own initiative, as well as part of a team and in collaboration.
• Experience managing people on a matrixed basis.

Diversity & Inclusion at Xceptor

We believe great ideas come from everywhere and that the best teams are made up of people with different backgrounds, experiences and perspectives. At Xceptor, we're committed to building a workplace where everyone feels welcome, valued and empowered to be themselves. We know that not everyone ticks every single box in a job description – and that's okay. If you're excited about this role and think you could make a difference, we'd love to hear from you. Your unique skills and experiences might be just what we need, even if you don't meet every requirement. We celebrate diversity and are dedicated to creating an inclusive environment for all employees – regardless of race, gender identity, sexual orientation, age, disability, religion or background.

Hybrid at Xceptor

We love the buzz of the office and the flexibility of home—so at Xceptor, you get the best of both. Our people spend 2‐3 days per week in the office collaborating, brainstorming, and connecting in person. The rest is up to you. It's all about great teamwork, balanced with the freedom to work your way.

Please Note

Xceptor works with clients in financial services and our offers of employment are subject to satisfactory completion of background checks, which includes criminal record checks and credit reference checks. If you have any employment gaps exceeding three months within the last six years, we will request additional information and evidence to clarify those periods.