Position: Client Partner VP Client Partner – UK Client Partner is a highly visible position central to the engagement ownership and client management for a portfolio of accounts (between 3 to 5). The role includes business growth, client management, contract negotiations, solutioning, consulting, P&L management; all focused on achieving Xceedance UK’s annual targets for client base growth, revenue, profitability, quality of delivery and customer satisfaction. Client Partner should have strong leadership skills, leading the team by example and be able to lead, inspire, and motivate the team members to work towards the company's goals and objectives. The Client Partner becomes the face for the portfolio accounts and must possess excellent communication/presentation skills and be able to effectively represent the company to clients, partners, and other stakeholders. Client Management and Financials •Identifying new business opportunities and developing strategies to pursue them with portfolio accounts/market segment; Working with BDE in sourcing new clients, client expansion and investment opportunities for the segment client partner is responsible for •Accountable for any billing and invoice payment issues between client and Xceedance •Manage account’s budgets and profitability •Working with the President to prepare the organization’s annual budgets, analyze the risk of its operations, performance, corrective actions •Adhere to the strategic business development framework — as set by the President and which is part of an integrated processes, including use of the Company’s sales tools and templates to manage prospects through various sales stages — from initial engagement to ongoing planning, execution, control and close of opportunities, as required including the use of Salesforce Accountable for growth and quality delivered to clients across the portfolio by setting goals for each department in collaboration with the Business Leaders and President •Coordinate Voice of customer / NPS surveys and action plans •20+ years of experience in leading large insurance technology delivery teams and client relationship management •Ability to travel at least 50 % of the time with occasional international trips •Comes with an entrepreneurial and agile mindset. Ability to innovate and implement creative business solutions for growth and development •Knowledge of market research, sales and negotiating principles •Bachelor’s/MBA degree or a combination of education and equivalent experience •Bachelor's Degree/MBA in business or finance preferred •COMPENSATION STRUCTURE Variable Incentive Compensation (VIC) Full benefits package including: Pension; Group Life Insurance; and Private Medical Insurance. Company laptop and mobile phone. Willingness and ability to travel 50 % plus within UK and Europe and occasional trips international
