Onsite Hardware Engineer
£35,000 - £40,000 per anum
Southampton Mon - Fri onsite
12-month Fixed Term Contract
We are recruiting an experienced Hardware Engineer (L2/3)to support critical infrastructure systems at a major customer site in Southampton. This is a hands-on engineering role focused on hardware diagnostics, maintenance and repair across a diverse range of enterprise and legacy platforms within a highly critical operational environment.
Working from the onsite workshop and across multiple machine rooms, you'll play a key role in maintaining the performance, reliability and availability of essential IT infrastructure supporting systems that the customer's operations depend on.
What You'll Be Doing
Key Responsibilities
Provide onsite L2/L3 hardware support across enterprise infrastructure and bespoke systems.
Diagnose, repair and maintain IBM mainframes, tape systems, storage arrays and server platforms.
Support legacy and modern equipment, including PCs, printers and custom-built systems.
Apply electro-mechanical repair techniques and soldering skills to specialist equipment.
Investigate and resolve complex hardware faults within a critical operational environment.
Carry out preventative maintenance and contribute to improving system reliability.
Build strong relationships with customer stakeholders and participate in technical meetings.
Follow established processes while identifying opportunities for improvement.
Maintain technical documentation and contribute to knowledge sharing.
Work independently while collaborating with wider engineering and support teams.
Essential Experience
Demonstrable hardware repair and maintenance experience within an enterprise environment.
Strong fault-finding, diagnostic and troubleshooting skills.
Experience supporting critical, operationally sensitive or high-availability environments.
Knowledge of at least one of the following:
IBM Mainframes: 9672, 2003, 2066 or 2096
IBM Tape Systems: 3490, VTS or 3590
EMC DASD storage
STK DASD storage
Strong communication and customer-facing skills.
The ability to work independently and take ownership of technical issues.
Desirable Experience
IBM pSeries servers.
HP ProLiant servers.
Dell or Sun server platforms.
PC hardware repair and custom system builds.
Dot matrix and laser printer support.
Electro-mechanical repair.
Soldering or component-level repair.
AIX, HP-UX or related infrastructure knowledge.
Technology and Equipment:
IBM Mainframes: 9672, 2003, 2066 and 2096
IBM Tape Systems: 3490, VTS and 3590
EMC and STK DASD storage
IBM pSeries servers
HP ProLiant servers
Dell and Sun servers
Lenovo ThinkStation and IBM PS/2 devices
Dell, HP, Compaq and Sun PCs
Custom-built systems
Dot matrix and laser printers
This opportunity would suit a practical, customer-focused engineer who enjoys diagnosing complex hardware faults and working across both legacy and modern technologies in a highly critical environment.
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