At a Glance
- Tasks: Lead the ServiceNow CMDB strategy and ensure operational excellence in a dynamic environment.
- Company: Join a major enterprise transformation programme with a focus on innovation.
- Benefits: Competitive daily rate, hybrid work model, and flexible arrangements.
- Other info: Opportunity for hands-on leadership and career growth in a collaborative setting.
- Why this job: Make a significant impact on configuration management in a large-scale organisation.
- Qualifications: Strong ServiceNow CMDB expertise and experience in managed service environments.
We are supporting a major enterprise transformation programme and are looking for an experienced CMDB Lead to take ownership of configuration management strategy and operational excellence within a complex, multi-vendor environment. This is a hands-on leadership role requiring strong technical ServiceNow CMDB expertise combined with the ability to drive governance, remediation, and stakeholder engagement across a large-scale organisation undergoing managed services transformation.
Key Responsibilities:
- Lead ServiceNow CMDB configuration and administration
- Manage Discovery schedules, configuration, and reconciliation / primacy rules
- Design and operationalise CSDM-aligned service hierarchies
- Build and maintain Service Mapping structures
- Drive CMDB data quality improvements, remediation, and governance
- Support regulatory reporting, audit evidence, and configuration baselines
- Work closely with process owners, class owners, suppliers, and governance teams
Essential Experience:
- Strong hands-on ServiceNow CMDB expertise
- ServiceNow Discovery and Service Mapping
- CSDM modelling and service hierarchy design
- CMDB health, reconciliation, and orphaned CI remediation
- Experience within outsourced / managed service environments
- Ability to define Configuration Management strategy, not just BAU support
Highly Desirable:
- Azure Service Graph Connectors (SGC)
- OpsRamp, InTune, ServiceNow Atlas HAM Pro implementation experience
- ServiceNow scripting / Business Rules
- Infrastructure lifecycle and currency reporting
- Multi-region CMDB operations
Contract Details:
- £500 - £575/day Inside IR35
- ASAP start
- Ideally 1 day/week in London
- Ideally 1 day/week in Horsham
- Flexibility available for the right candidate
If interested, please apply or get in touch for further details.
CMDB Lead in Slough employer: Xcede
As a CMDB Lead at our company, you will be part of a dynamic and innovative team driving a major enterprise transformation programme. We offer a collaborative work culture that values technical expertise and leadership, alongside competitive daily rates and flexible hybrid working arrangements in London and Horsham. Our commitment to employee growth ensures you will have ample opportunities to enhance your skills and advance your career within a large-scale organisation focused on operational excellence.
StudySmarter Expert Advice🤫
We think this is how you could land CMDB Lead in Slough
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who have experience with ServiceNow CMDB. A friendly chat can lead to insider info about job openings or even referrals that could give you an edge.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your hands-on experience with ServiceNow CMDB and related projects. This will help you stand out during interviews and demonstrate your expertise in configuration management.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your responses, especially around governance and stakeholder engagement. The more comfortable you are discussing your experience, the better you'll perform when it counts.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got some fantastic opportunities waiting for you, and applying directly can sometimes speed up the process. Plus, it shows your enthusiasm for joining our team!
We think you need these skills to ace CMDB Lead in Slough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your hands-on ServiceNow CMDB expertise and experience in configuration management. We want to see how your skills align with the key responsibilities mentioned in the job description.
Craft a Compelling Cover Letter:Use your cover letter to showcase your understanding of CMDB governance and stakeholder engagement. We love seeing candidates who can articulate their vision for driving operational excellence in a multi-vendor environment.
Showcase Relevant Experience:When detailing your experience, focus on specific projects where you've managed Discovery schedules or improved CMDB data quality. We appreciate concrete examples that demonstrate your ability to lead and innovate.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any updates!
How to prepare for a job interview at Xcede
✨Know Your CMDB Inside Out
Make sure you brush up on your ServiceNow CMDB knowledge. Be ready to discuss your hands-on experience with configuration management, Discovery schedules, and CSDM-aligned service hierarchies. The more specific examples you can provide, the better!
✨Showcase Your Leadership Skills
As this role is a hands-on leadership position, be prepared to talk about how you've driven governance and stakeholder engagement in previous roles. Share stories that highlight your ability to lead teams and manage complex environments.
✨Demonstrate Problem-Solving Abilities
Expect questions around CMDB data quality improvements and remediation strategies. Think of scenarios where you've tackled issues related to orphaned CIs or reconciliation challenges, and explain your approach to resolving them.
✨Engage with the Interviewers
Don't forget that interviews are a two-way street! Prepare thoughtful questions about their current CMDB challenges and how they envision the role contributing to their transformation programme. This shows your genuine interest and helps you assess if it's the right fit for you.
