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For Companies At a Glance
- Tasks: Stabilise and optimise vulnerability management using ServiceNow, improving processes and visibility.
- Company: Join a large organisation that operates critical national services.
- Benefits: Competitive rate, fully remote work, and a chance to make a real impact.
- Why this job: Be part of a mission to enhance security and accountability in a vital sector.
- Qualifications: Hands-on experience with ServiceNow Vulnerability Response and Tenable integration required.
- Other info: Opportunity to leave a lasting impact with a sustainable operating model.
The predicted salary is between 45000 - 63000 £ per year.
A large, highly regulated organisation operating critical national services is seeking an experienced ServiceNow Vulnerability Response Specialist to stabilise and optimise its vulnerability management capability.
This is a hands-on contract role focused on reducing vulnerability noise, improving ownership and accountability, and ensuring ServiceNow VR is the single system of record. You will also re-engineer processes supporting Tenable ASM to improve visibility and control of external exposure.
The engagement has a clear outcome: leave behind a stable, well-documented, and sustainable operating model within three months.
What You'll Be Doing
- Operating and optimising day-to-day vulnerability management within ServiceNow Vulnerability Response
- Cleaning up vulnerability grouping and assignment logic; eliminating orphaned tickets and unclear ownership
- Identifying workflow breakdowns and implementing automation to improve efficiency
- Building and refining dashboards for remediation teams, security leadership, and risk stakeholders
- Ensuring SLA breaches and aged vulnerabilities are visible to the right teams
- Configuring ServiceNow workspaces and integrations to surface Tenable scanning health
- Re-configuring and operationalising Tenable ASM to manage external attack surface exposure
- Creating scan failure alerts and automated investigation tickets in ServiceNow
- Clearly documenting processes, configurations, and operating procedures
What We're Looking For
- Strong hands-on experience with ServiceNow Vulnerability Response
- Proven experience stabilising and improving existing VR implementations (not greenfield)
- Experience integrating Tenable (including ASM) with ServiceNow
- Solid understanding of vulnerability management processes, SLAs, and remediation workflows
- Experience building ServiceNow dashboards, workflows, and automations
- Comfortable working in regulated or critical-services environments
- Strong documentation and stakeholder communication skills
ServiceNow Vulnerability Response Specialist in Oxford employer: Xcede
Contact Detail:
Xcede Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Vulnerability Response Specialist in Oxford
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with ServiceNow or in vulnerability management. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! If you’ve got experience with ServiceNow and Tenable, consider creating a portfolio or a case study of your past projects. This can really help you stand out during interviews and show exactly what you bring to the table.
✨Tip Number 3
Prepare for the interview like it’s a big game! Research the company and its current challenges in vulnerability management. Be ready to discuss how you can help stabilise and optimise their processes using your hands-on experience.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, applying directly can sometimes give you a better chance of getting noticed by hiring managers.
We think you need these skills to ace ServiceNow Vulnerability Response Specialist in Oxford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your hands-on experience with ServiceNow Vulnerability Response. We want to see how you've stabilised and improved existing VR implementations, so don’t hold back on those details!
Showcase Your Skills: In your cover letter, emphasise your solid understanding of vulnerability management processes and SLAs. We’re looking for someone who can clearly document processes and communicate effectively with stakeholders, so let us know how you’ve done this in the past.
Be Specific About Achievements: When describing your previous roles, focus on specific achievements related to vulnerability management. Did you implement any automations or improve efficiency? We love numbers and results, so share those if you can!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Xcede
✨Know Your ServiceNow Inside Out
Make sure you brush up on your ServiceNow Vulnerability Response knowledge. Be ready to discuss specific features and functionalities you've worked with, especially around optimising existing implementations. This will show that you’re not just familiar with the platform but can also bring valuable insights to the table.
✨Demonstrate Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles, particularly around cleaning up vulnerability grouping or improving workflows. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your thought process and impact.
✨Showcase Your Documentation Skills
Since strong documentation is key for this role, be ready to discuss how you’ve documented processes and configurations in the past. Bring examples if possible, as this will highlight your attention to detail and ability to create sustainable operating models.
✨Engage with Stakeholders
Communication is crucial, especially in regulated environments. Prepare to talk about how you've effectively communicated with different stakeholders in your previous roles. Highlight any experience you have in building dashboards or reports that cater to various teams, as this will demonstrate your ability to bridge gaps between technical and non-technical audiences.
