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For Companies At a Glance
- Tasks: Stabilise and optimise vulnerability management using ServiceNow, improving processes and visibility.
- Company: Join a large organisation operating critical national services with a focus on security.
- Benefits: Competitive rate, fully remote work, and a chance to make a real impact.
- Why this job: Be part of a mission to enhance security and accountability in a vital sector.
- Qualifications: Hands-on experience with ServiceNow Vulnerability Response and strong communication skills.
- Other info: Opportunity to leave a lasting impact in a dynamic, regulated environment.
The predicted salary is between 48000 - 72000 £ per year.
A large, highly regulated organisation operating critical national services is seeking an experienced ServiceNow Vulnerability Response Specialist to stabilise and optimise its vulnerability management capability.
This is a hands-on contract role focused on reducing vulnerability noise, improving ownership and accountability, and ensuring ServiceNow VR is the single system of record. You will also re-engineer processes supporting Tenable ASM to improve visibility and control of external exposure.
The engagement has a clear outcome: leave behind a stable, well-documented, and sustainable operating model within three months.
What You'll Be Doing
- Operating and optimising day-to-day vulnerability management within ServiceNow Vulnerability Response
- Cleaning up vulnerability grouping and assignment logic; eliminating orphaned tickets and unclear ownership
- Identifying workflow breakdowns and implementing automation to improve efficiency
- Building and refining dashboards for remediation teams, security leadership, and risk stakeholders
- Ensuring SLA breaches and aged vulnerabilities are visible to the right teams
- Configuring ServiceNow workspaces and integrations to surface Tenable scanning health
- Re-configuring and operationalising Tenable ASM to manage external attack surface exposure
- Creating scan failure alerts and automated investigation tickets in ServiceNow
- Clearly documenting processes, configurations, and operating procedures
What We're Looking For
- Strong hands-on experience with ServiceNow Vulnerability Response
- Proven experience stabilising and improving existing VR implementations (not greenfield)
- Experience integrating Tenable (including ASM) with ServiceNow
- Solid understanding of vulnerability management processes, SLAs, and remediation workflows
- Experience building ServiceNow dashboards, workflows, and automations
- Comfortable working in regulated or critical-services environments
- Strong documentation and stakeholder communication skills
ServiceNow Vulnerability Response Specialist in Newcastle upon Tyne employer: Xcede
Contact Detail:
Xcede Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Vulnerability Response Specialist in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with ServiceNow or in vulnerability management. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! If you’ve got experience with ServiceNow and Tenable, consider creating a portfolio or a case study of your past projects. This can really help you stand out during interviews and show exactly what you bring to the table.
✨Tip Number 3
Prepare for the interview like it’s a big game! Research the company and its current challenges in vulnerability management. Tailor your answers to show how your hands-on experience can help them stabilise and optimise their processes.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals like you. Plus, applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace ServiceNow Vulnerability Response Specialist in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the ServiceNow Vulnerability Response Specialist role. Highlight your hands-on experience with ServiceNow and any relevant projects you've worked on that showcase your skills in vulnerability management.
Showcase Your Achievements: Don’t just list your responsibilities; show us what you’ve achieved! Use metrics and examples to demonstrate how you’ve stabilised and improved existing VR implementations in the past.
Be Clear and Concise: When writing your application, keep it clear and concise. We want to see your skills and experience without wading through unnecessary fluff. Make every word count!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Xcede
✨Know Your ServiceNow Inside Out
Make sure you brush up on your ServiceNow Vulnerability Response knowledge. Be ready to discuss specific features and functionalities you've worked with, especially around optimising existing implementations. This will show that you’re not just familiar with the platform but can also bring valuable insights to the table.
✨Demonstrate Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in vulnerability management before. Think about times when you identified workflow breakdowns or improved efficiency through automation. Sharing these experiences will highlight your hands-on expertise and ability to deliver results.
✨Showcase Your Documentation Skills
Since clear documentation is key for this role, be ready to discuss how you’ve documented processes and configurations in past projects. Bring along samples if possible, or describe your approach to ensuring that all stakeholders have access to the necessary information.
✨Engage with Stakeholders
Communication is crucial, especially in regulated environments. Prepare to talk about how you've effectively communicated with different teams and stakeholders in previous roles. Highlight any strategies you used to ensure everyone was on the same page regarding SLAs and remediation workflows.
