At a Glance
- Tasks: Identify automation opportunities and streamline processes for a growing tech company.
- Company: Join a dynamic SAAS client focused on innovation and efficiency.
- Benefits: Competitive pay, flexible work options, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on knowledge management and AI solutions.
- Why this job: Make a real impact by optimising processes and leveraging AI technologies.
- Qualifications: Experience in business analysis and strong skills in process mapping required.
The predicted salary is between 50000 - 65000 £ per year.
I'm supporting an SAAS client, hiring a Business Analyst / Knowledge Architect to identify, quantify and prioritise automation opportunities across a growing technology business. You'll work closely with stakeholders and AI delivery teams to map processes, uncover inefficiencies, build automation business cases, and prepare documentation and knowledge assets for AI-enabled solutions, including LLM and RAG-based systems.
Responsibilities
- Map current-state business processes through stakeholder interviews, workshops and process analysis.
- Identify manual effort, bottlenecks and operational inefficiencies.
- Build automation business cases including ROI, effort reduction and operational impact.
- Translate business requirements into clear delivery-ready specifications for AI and automation teams.
- Design and maintain knowledge structures, taxonomies and AI-ready documentation.
- Audit, clean and restructure SOPs, policies and training materials for AI consumption.
- Create process maps, SOPs, RACI documentation and adoption materials.
- Maintain a prioritised backlog of automation opportunities and track realised benefits.
Required Experience
- Proven Business Analysis experience within technology, SaaS or digital environments.
- Strong process mapping and workflow discovery skills (BPMN or similar).
- Experience in Knowledge Management, Information Architecture or Content Structuring.
- Understanding of AI, LLMs and Retrieval-Augmented Generation (RAG) concepts.
- Experience with Confluence, Notion or similar documentation platforms.
- Strong stakeholder engagement and requirements gathering skills.
- Ability to quantify operational processes using metrics such as volume, effort, cycle time and cost.
- SQL or strong data literacy desirable.
- Experience delivering as a contractor or consultant preferred.
Business Analyst / Knowledge Architect in Leeds employer: Xcede
Join a forward-thinking technology company that values innovation and collaboration, where as a Business Analyst / Knowledge Architect, you will play a pivotal role in driving automation initiatives. Our supportive work culture fosters professional growth through continuous learning opportunities and hands-on experience with cutting-edge AI technologies. Located in a vibrant tech hub, we offer a dynamic environment that encourages creativity and teamwork, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst / Knowledge Architect in Leeds
✨Tap into Freelance Platforms
Don’t just sit around waiting for gigs to come to you! Head over to platforms like Upwork or Freelancer, where businesses are constantly looking for freelance talent in business intelligence. Create a killer profile showcasing your skills and past projects to attract potential clients.
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We think you need these skills to ace Business Analyst / Knowledge Architect in Leeds
Some tips for your application 🫡
Show Off Those Data Skills!:In the world of business intelligence, your analytical prowess is key. Make sure to highlight your experience with data visualisation tools like Tableau or Power BI in your CV. A well-crafted portfolio showcasing your past projects—complete with challenges faced and how you overcame them—will grab our attention at Xcede.
Provide a Snapshot of Your Services:As a freelancer, it's essential to be transparent about what you offer. Include a clear outline of your rates, availability, and services in your application. This way, we at Xcede can easily see how your skills align with our needs—keeping it straightforward works wonders!
Tailor Your Proposal for Us:When applying, don’t forget to tailor your proposal to Xcede. Mention specific challenges we may face in our industry and how your past experiences can tackle those issues. This personalised touch shows us you’ve done your homework and genuinely care about the role.
Certifications Matter!:If you have any relevant certifications—like ITIL, Six Sigma, or data analytics certificates—make sure they're highlighted in your CV. They can set you apart from other freelancers applying for the Business Analyst / Knowledge Architect position at Xcede. It shows that you're committed to your craft and stay current in this ever-evolving field.
How to prepare for a job interview at Xcede
✨Show Off Your Data Visualisation Skills
In business intelligence, how you present data can be just as important as the data itself. Prepare a few examples of dashboards or visual reports from previous projects that showcase your ability to interpret and present complex information clearly. This will help you demonstrate that you not only crunch numbers but also make sense of them in a meaningful way for your clients.
✨Know Your Tools Inside Out
Freelance roles often require a specific toolkit, like Tableau, Power BI, or SQL. Make sure you're fluent in the tools listed in the job description and even get comfortable showcasing them live or via screen share during the interview. Think about how you would solve potential business problems that might arise in the role using these tools—that’ll show you're ready to jump in.
✨Pitch Your Project Experience
Since this is a freelance gig, the interview can feel more like a pitch. Be ready to discuss your past projects in a way that highlights the challenges you faced, how you overcame them, and the impact your work had. Bring along a portfolio that illustrates your track record, as this will help potential clients visualise what you can do for them at Xcede.
✨Prepare to Discuss Your Approach
In business intelligence, different scenarios can call for different approaches to analysis and data mining. Be prepared to talk about how you would handle specific situations or client requests, showing your problem-solving process. Think about some common scenarios in the industry and how you would tackle them—this can really set you apart from the crowd.
