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For Companies At a Glance
- Tasks: Stabilise and optimise vulnerability management using ServiceNow, improving processes and visibility.
- Company: Join a large organisation operating critical national services with a focus on security.
- Benefits: Competitive rate, fully remote work, and a chance to make a real impact.
- Why this job: Be part of a crucial mission to enhance security and accountability in a regulated environment.
- Qualifications: Hands-on experience with ServiceNow Vulnerability Response and strong documentation skills.
- Other info: Opportunity to leave behind a sustainable operating model within three months.
The predicted salary is between 48000 - 72000 £ per year.
A large, highly regulated organisation operating critical national services is seeking an experienced ServiceNow Vulnerability Response Specialist to stabilise and optimise its vulnerability management capability. This is a hands-on contract role focused on reducing vulnerability noise, improving ownership and accountability, and ensuring ServiceNow VR is the single system of record. You will also re-engineer processes supporting Tenable ASM to improve visibility and control of external exposure. The engagement has a clear outcome: leave behind a stable, well-documented, and sustainable operating model within three months.
What You’ll Be Doing
- Operating and optimising day-to-day vulnerability management within ServiceNow Vulnerability Response
- Cleaning up vulnerability grouping and assignment logic; eliminating orphaned tickets and unclear ownership
- Identifying workflow breakdowns and implementing automation to improve efficiency
- Building and refining dashboards for remediation teams, security leadership, and risk stakeholders
- Ensuring SLA breaches and aged vulnerabilities are visible to the right teams
- Configuring ServiceNow workspaces and integrations to surface Tenable scanning health
- Re-configuring and operationalising Tenable ASM to manage external attack surface exposure
- Creating scan failure alerts and automated investigation tickets in ServiceNow
- Clearly documenting processes, configurations, and operating procedures
What We’re Looking For
- Strong hands-on experience with ServiceNow Vulnerability Response
- Proven experience stabilising and improving existing VR implementations (not greenfield)
- Experience integrating Tenable (including ASM) with ServiceNow
- Solid understanding of vulnerability management processes, SLAs, and remediation workflows
- Experience building ServiceNow dashboards, workflows, and automations
- Comfortable working in regulated or critical-services environments
- Strong documentation and stakeholder communication skills
ServiceNow Vulnerability Response Specialist in Glasgow employer: Xcede
Contact Detail:
Xcede Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Vulnerability Response Specialist in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with ServiceNow or in vulnerability management. A friendly chat can lead to insider info about job openings that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your hands-on experience with ServiceNow Vulnerability Response. This will help you stand out during interviews and demonstrate your ability to stabilise and optimise systems.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers, especially around your experience with Tenable and vulnerability management processes. The more comfortable you are, the better you'll perform.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be just what you’re looking for. Plus, applying directly shows your enthusiasm and commitment to joining our team.
We think you need these skills to ace ServiceNow Vulnerability Response Specialist in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your hands-on experience with ServiceNow Vulnerability Response. We want to see how you've stabilised and improved existing VR implementations, so don’t hold back on those details!
Showcase Your Skills: In your cover letter, emphasise your solid understanding of vulnerability management processes and SLAs. We’re looking for someone who can clearly document processes and communicate effectively with stakeholders, so let us know how you’ve done this in the past.
Be Specific About Your Experience: When discussing your experience with Tenable and ServiceNow, be specific about the integrations you've worked on. We love seeing concrete examples of how you've improved visibility and control over external exposure.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, we love seeing candidates who follow instructions!
How to prepare for a job interview at Xcede
✨Know Your ServiceNow Inside Out
Make sure you brush up on your ServiceNow Vulnerability Response knowledge. Be ready to discuss specific features and functionalities you've worked with, especially around optimising existing implementations. Highlight any hands-on experience you have that aligns with the job description.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled workflow breakdowns or improved efficiency in past roles. Think about times when you’ve cleaned up vulnerability grouping or eliminated orphaned tickets. This will demonstrate your ability to stabilise and optimise processes effectively.
✨Familiarise Yourself with Tenable ASM
Since integrating Tenable with ServiceNow is key for this role, make sure you understand how Tenable ASM works. Be ready to discuss how you've managed external attack surface exposure and any relevant configurations you've implemented in the past.
✨Communicate Clearly and Document Well
Strong documentation and communication skills are a must. Prepare to explain how you document processes and configurations clearly. You might even want to bring examples of dashboards or workflows you've built to showcase your ability to communicate complex information effectively.
