At a Glance
- Tasks: Lead ITSM change initiatives and drive digital transformation projects.
- Company: Top digital transformation consultancy with a focus on technology.
- Benefits: Attractive salary, hybrid work model, and opportunities for professional growth.
- Other info: Exciting role with a supportive culture and career advancement potential.
- Why this job: Join a dynamic team and shape the future of IT service management.
- Qualifications: Experience in change management and a passion for technology.
The predicted salary is between 110000 - 110000 £ per year.
Job Description
ITSM Change Manager Glasgow\n Perm up to £110,000 | Contract £350pd Inside IR35 | Hybrid 3 days/week Glasgow\n \nI ampartnered with a leading digital transformation consultancy to find an Intermediate Change Manager for a technology-focused, ITSM-driven change function in Glasgow. This is a live, signed-off requirement with a start date around the first week of September available on a permanent or freelance basis.\n \nThis is a technology change role, not business change you'll be embedded in governance, CAB, and operational change activity across a complex enterprise technology environment, not managing organisational or people-side change. What You'll Be Doing\n
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- Facilitating and supporting technology change review processes across BAU and transformation initiatives
- Ensuring adherence to change governance frameworks and compliance requirements
- Coordinating change approvals across technical, operational, and business stakeholders
- Supporting risk and impact assessments for planned technology changes
- Producing governance reports, dashboards, and management information
- Managing change scheduling and resolving conflicts across multiple workstreams
- Identifying improvements to change management processes and controls
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\nWhat You'll Bring\n
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- 5+ years' experience in Technology Change Management, IT Service Management, or a related discipline
- Strong understanding of IT change governance, controls, and compliance frameworks
- Experience supporting Change Advisory Boards (CABs), governance reviews, and approval processes
- Proven ability to coordinate across multiple stakeholders and technology teams
- Strong reporting, documentation, and analytical skills
- ITIL Foundation (or equivalent) certification desirable
- Experience within large-scale, regulated enterprise technology environments
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\nDetails\n
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- Location: Glasgow 3 days/week in office, or open to relocation
- Start date: First week of September (urgent requirement)
- Perm salary: up to £110,000, dependent on experience
- Contract rate: up to £350 per day, Inside IR35 for 12 Months
- Basis: open to permanent or contract applicants
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\nIf you're an experienced ITSM change professional with strong CAB and governance exposure, apply now or reach out directly for a confidential discussion.\n \n
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ITSM Change Manager in Glasgow employer: Xcede
Join a leading broadcasting client as a Security Architect and be part of a dynamic team driving significant cyber transformation. With a hybrid working model that promotes work-life balance, you will have the opportunity to collaborate with talented professionals while enjoying a supportive culture that prioritises employee growth and development. This role not only offers competitive compensation but also the chance to make a meaningful impact in a forward-thinking organisation.
StudySmarter Expert Advice🤫
We think this is how you could land ITSM Change Manager in Glasgow
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Xcede values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Xcede might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Xcede!
✨Direct Apply to Xcede
Let's not forget to apply directly through the Xcede website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace ITSM Change Manager in Glasgow
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Xcede.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Xcede. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Xcede
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
