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- Tasks: Lead high-profile ServiceNow projects, focusing on risk and portfolio management.
- Company: Join a major UK government environment with a focus on innovation.
- Benefits: Competitive contract rate, hybrid work model, and impactful project experience.
- Why this job: Shape governance and delivery maturity in a critical programme with real-world impact.
- Qualifications: Active SC Clearance and proven ServiceNow project management experience required.
- Other info: Opportunity to work in a dynamic, multi-supplier delivery landscape.
The predicted salary is between 48000 - 72000 £ per year.
Contract: 3–6 months | Inside IR35 | Hybrid (London & Birmingham travel required)
We’re looking for an experienced ServiceNow Project Manager to lead the delivery of a high-profile ServiceNow programme within a major UK government environment. This role calls for a true ServiceNow all-rounder with broad platform knowledge, but with strong, hands-on experience in IRM (Integrated Risk Management) and SPM (Strategic Portfolio Management). You’ll be working in a complex, security-sensitive landscape where governance, stakeholder engagement, and structured delivery are critical.
What you’ll be doing:
- Leading end-to-end delivery of ServiceNow projects across multiple modules, with emphasis on IRM and SPM
- Managing stakeholders across technical teams, governance functions, and senior business leaders
- Driving structured project governance, RAID management, and reporting in a secure environment
- Coordinating cross-functional delivery teams including architects, developers, and SMEs
- Ensuring alignment between ServiceNow capability and wider organisational risk, portfolio, and transformation objectives
- Supporting programme planning, dependency management, and release coordination
- Working in a hybrid model with flexibility to travel across London and Birmingham sites as required
What we’re looking for:
- Active SC Clearance (essential)
- Proven track record delivering ServiceNow programmes/projects in large, complex organisations
- Strong practical experience across the ServiceNow platform, particularly: IRM / GRC, SPM / PPM, ITSM and wider platform awareness
- Excellent stakeholder management and communication skills in regulated or government environments
- Strong governance, reporting, and risk management capability
- Comfortable operating in fast-moving, multi-supplier delivery landscapes
Why this role?
This is an opportunity to step into a critical programme where ServiceNow is central to risk, governance, and portfolio visibility at scale. You’ll play a key role in shaping how the platform supports organisational oversight and delivery maturity in a highly visible environment.
ServiceNow Project Manager in City of London employer: Xcede
Contact Detail:
Xcede Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Project Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the ServiceNow community or related fields. Attend meetups, webinars, or even local events to get your name out there and learn about potential opportunities.
✨Tip Number 2
Prepare for interviews by brushing up on your ServiceNow knowledge, especially around IRM and SPM. We recommend practising common interview questions and scenarios that might come up, so you can showcase your expertise confidently.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your interest in the role. It keeps you fresh in their minds and shows your enthusiasm.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities tailored for skilled professionals like you. Plus, it’s a great way to ensure your application gets the attention it deserves from our hiring team.
We think you need these skills to ace ServiceNow Project Manager in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with ServiceNow, especially in IRM and SPM. We want to see how your skills align with the job description, so don’t be shy about showcasing relevant projects you've led.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your SC clearance and any specific achievements in managing ServiceNow projects that demonstrate your expertise.
Showcase Stakeholder Management Skills: Since stakeholder engagement is key in this role, make sure to include examples of how you've successfully managed stakeholders in previous projects. We love seeing how you’ve navigated complex environments!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Xcede
✨Know Your ServiceNow Inside Out
Make sure you brush up on your ServiceNow knowledge, especially around IRM and SPM. Be ready to discuss specific projects you've managed and how you tackled challenges in those areas. This will show that you’re not just familiar with the platform but can also apply it effectively in a complex environment.
✨Master Stakeholder Engagement
Prepare examples of how you've successfully managed stakeholders in previous roles. Think about how you communicated with technical teams and senior leaders, and be ready to share strategies you used to keep everyone aligned and informed throughout the project lifecycle.
✨Demonstrate Governance Skills
Since governance is critical for this role, come prepared to discuss your experience with RAID management and reporting. Highlight any frameworks or methodologies you’ve used to ensure structured delivery and compliance in past projects, especially in regulated environments.
✨Show Flexibility and Adaptability
Given the hybrid model and travel requirements, be ready to talk about how you manage your time and adapt to changing circumstances. Share examples of how you’ve successfully coordinated cross-functional teams and navigated multi-supplier landscapes to deliver results.
