Chatbot Developer

Chatbot Engineer Up to £90,000Remote – Visit to office once or twice a monthOVERVIEWMy Client is a Leading Insurance company hiring a Chatbot Engineer to join their Technology function. You will be a leading expert in chatbot engineering where you will drive the development of innovative technology and architecture within the company, creating seamless and intuitive customer interfaces.Responsibilities:Take ownership for the design and implementation of chatbots where you will lead the design and development of that architecture.Collaborate with a number of teams within the business including Data Science, Engineering, Operations and Technology.Identify opportunities in the business with a customer experience mindsetStay up to date with technology development and testing. As well as experiment with new technology capability.Act as the domain expert across the squad in your domain, coach and support others when required What youll need to succeed:Strong experience using customer experience and engagement tools, preferably within the AWS and Amazon Connect ecosystem.Must have experience with AWS services (eg. Amazon Comprehend, ContactLens, Lex, Rekognition, Textract, Translate, Transcribe)Knowledge in voice systems, such as natural language chatbots, interactive voice response (IVR), and automated customer voice authentication.Background in Python Experience working on LLMsUnfortunately no sponsorship is provided for this roleIf this role sounds of interest to you, please apply here or reach out to morgan.beck@xcede.com