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For Companies At a Glance
- Tasks: Lead high-profile ServiceNow projects, focusing on risk management and portfolio delivery.
- Company: Join a major UK government programme with a focus on innovation and governance.
- Benefits: Competitive contract rate, hybrid working model, and the chance to make a real impact.
- Why this job: Shape the future of organisational oversight in a critical, high-visibility role.
- Qualifications: Active SC Clearance and proven experience in ServiceNow project delivery.
- Other info: Work in a dynamic environment with opportunities for professional growth.
The predicted salary is between 48000 - 72000 £ per year.
Overview
Contract: 3–6 months | Inside IR35 | Hybrid (London & Birmingham travel required)
We’re looking for an experienced ServiceNow Project Manager to lead the delivery of a high-profile ServiceNow programme within a major UK government environment. This role calls for a true ServiceNow all-rounder with broad platform knowledge, but with strong, hands-on experience in IRM (Integrated Risk Management) and SPM (Strategic Portfolio Management). You’ll be working in a complex, security-sensitive landscape where governance, stakeholder engagement, and structured delivery are critical.
Responsibilities
- Leading end-to-end delivery of ServiceNow projects across multiple modules, with emphasis on IRM and SPM
- Managing stakeholders across technical teams, governance functions, and senior business leaders
- Driving structured project governance, RAID management, and reporting in a secure environment
- Coordinating cross-functional delivery teams including architects, developers, and SMEs
- Ensuring alignment between ServiceNow capability and wider organisational risk, portfolio, and transformation objectives
- Supporting programme planning, dependency management, and release coordination
- Working in a hybrid model with flexibility to travel across London and Birmingham sites as required
Requirements
- Active SC Clearance (essential)
- Proven track record delivering ServiceNow programmes/projects in large, complex organisations
- Strong practical experience across the ServiceNow platform, particularly:
- IRM / GRC
- SPM / PPM
- ITSM and wider platform awareness
Why this role?
This is an opportunity to step into a critical programme where ServiceNow is central to risk, governance, and portfolio visibility at scale. You’ll play a key role in shaping how the platform supports organisational oversight and delivery maturity in a highly visible environment.
ServiceNow Project Manager employer: Xcede Recruitment Solutions
Contact Detail:
Xcede Recruitment Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Project Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the ServiceNow community or related fields. Attend meetups or webinars to get your name out there and show off your expertise.
✨Tip Number 2
Prepare for interviews by brushing up on your IRM and SPM knowledge. Be ready to discuss specific projects you've led and how you managed stakeholders in complex environments. We want to hear your success stories!
✨Tip Number 3
Showcase your governance and risk management skills during discussions. Use examples from your past experiences to demonstrate how you’ve navigated challenges in regulated settings. This will set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace ServiceNow Project Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with ServiceNow, especially in IRM and SPM. We want to see how your skills match the job description, so don’t be shy about showcasing relevant projects you've led!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your SC clearance and any specific achievements in delivering ServiceNow programmes that align with our needs.
Showcase Stakeholder Management Skills: Since stakeholder engagement is key, include examples of how you've successfully managed relationships in previous roles. We love to see how you’ve navigated complex environments and delivered results!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Xcede Recruitment Solutions
✨Know Your ServiceNow Inside Out
Make sure you brush up on your ServiceNow knowledge, especially around IRM and SPM. Be ready to discuss specific projects you've managed and how you tackled challenges in those areas. This will show that you’re not just familiar with the platform but can also apply it effectively in a complex environment.
✨Master Stakeholder Engagement
Prepare examples of how you've successfully managed stakeholders in previous roles. Think about how you communicated with technical teams and senior leaders, and be ready to share strategies for keeping everyone aligned and informed throughout the project lifecycle.
✨Demonstrate Governance and Reporting Skills
Since governance is key in this role, come prepared to discuss your experience with RAID management and reporting. Highlight any tools or methodologies you’ve used to ensure structured delivery and compliance in a regulated environment.
✨Show Flexibility and Adaptability
Given the hybrid model and travel requirements, be ready to talk about your experience working in flexible environments. Share how you’ve adapted to changing circumstances and coordinated with cross-functional teams across different locations.
